Service Sales Specialist

As the Service Sales Specialist, you report to the Head of Service Sales. With a proactive sales focus on installed base penetration, you will be required to sell the entire service offering product portfolio in collaboration with local, regional, and global sales and product management teams. It is a key requirement in this role to foster a positive customer experience at every stage of the customers' journey through building trustworthy and sustainable business relationships.

Additionally, you must have an inherent sense of customer centricity, professionalism, friendliness, and a sense of urgency to respond to customers' turbocharging requirements in a timeous manner.

• Implement Service sales strategy, penetrate the installed base, promote various service agreement offerings, upgrade, retrofit, and value-add solutions to the benefit of the customer and the organization.
• Understand the Service offering strategy and related pricing mechanisms.
• Prepare sales plans, regularly review them, and propose recovery plan(s).
• Utilize all available tools and resources to understand and analyze the existing and potential installed base, identify and develop sales opportunities for Service products and solutions with the ultimate goal of achieving volume and margin targets.
• Generate Service sales leads and develop new market opportunities by utilizing market trend information, identifying, and exploring potential new service opportunities in existing and new markets.
• Establish sustainable and trustworthy relationships by understanding customer requirements, applicable country regulations, and demonstrating good product knowledge to promote the Service offering portfolio.
• Register customer information and feedback accurately and timeously and ensure customer satisfaction throughout the sales process.
• Sell the entire Service offering portfolio to expand the organization’s footprint in the designated area(s).
• Prepare the organization’s Service offerings based on customer needs.
• Communicate contract details in accordance with the organization’s offering and strategy and manage administrative sales processes.
• Act as a brand ambassador of the organization and its service offerings during marketing activities (trade fairs, exhibitions, conferences, customer meetings, etc.).
• Contribute to risk assessments related to price and quality.
• Register required information into the appropriate database.
• Ensure technical reliability, safety, and cost-effective solutions to satisfy customer’s needs.
• Comply with all the organization’s health and safety directives.

What they ask

• Higher Education in a commercial field
• 1-5 years Services sales experience ideally in the power plant and/or marine sectors, or related.
• Turbocharging and/or engine services sales experience is an added advantage.
• Sound knowledge of the organization's relevant tools and methodologies to professionally serve and sell to customers.
• Proficient with Microsoft Office suite.
• Attention to detail and problem-solving skills.
• Able to prepare quality PowerPoint presentations and comfortable with public speaking (internal and external).
• Good command of Dutch and English, both spoken and written.
• Must have a valid driver's license.

• Attractive compensation & benefits.
• Employee Assistance Program.
• Company car
• 12 ADV and 20 vacation days
• Pension
• Hospitalization insurance
• Pluxee cash back card
• Mobile phone