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Associate Agent
North HollandRemoteHours negotiable<3months
A technology company is looking for an Associate Agent for a temporary assignment.
- You will work virtually from your home office, reviewing Proof of Identity (POI) documentation and real-time images.
- The role involves assessing legitimacy and accurately entering data into systems.
- You will work to varying service level agreements (SLAs) with strict timeframes.
- The organization is looking for individuals who are focused, reliable, and committed to delivering high-quality work in a fast-paced environment.
What you will do.
- Review identity documents for administrative and legal accuracy.
- Quality-assess images captured by the customer.
- Assess whether the document is authentic/fraudulent.
- Check the accuracy of information already in the system.
- Extract document data and input into the system.
- Classify document types.
- Identify key document security features.
Profile
- A collaborative, detail-oriented individual.
- Continuous learner who values a new challenge.
- Effective communicator.
- Highly focused, with exceptional attention to detail.
- Calm and composed under pressure.
- Committed to ongoing personal and professional development.
- Punctual, reliable, and highly conscientious.
What they ask
- Strong IT literacy.
- Strong accurate typing abilities.
- Able to work towards targets and performance metrics.
- Comfortable adapting to frequent procedural updates.
- Clean criminal record (DBS check) and clean credit record (e.g., no CCJ or bankruptcy).
- Eligible to work in the Netherlands.
- Three references (employment or academic).
Desirable.
- Previous office experience in administration or data entry.
- An understanding of GDPR.
- Criminology background.
- Working knowledge of the KYC industry.
Practical
- Dependent on shift pattern.
- Some weekend, evening, and bank holiday availability required.
- 8-hour rotating shifts; flexibility across early, afternoon, and late shifts essential.
How to apply
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