Functional Manager
The Management & Registration cluster is working on the further professionalization of functional management within the social domain. Functional management is carried out for collaborating government organizations. Work has been done to establish a stable foundation and prepare for a new setup of existing applications, expected to be put into use in the first half of 2027. This setup supports a new way of working within the social domain, including harmonized and standardized processes.
The cluster takes over management from the project organization and simultaneously works on developing towards future-proof functional management. The desired shift is from primarily application-oriented, reactive, and supportive work to process-oriented, proactive, advisory, and guiding functional management. Functional management considers the coherence between people, processes, applications, and data, and actively contributes to improving service delivery and operational management.
The development of the cluster has been ongoing for several months, with a general direction determined and a basis of agreements. The new senior will build upon this and will have the opportunity to shape further development.
What you will do.
- Address complex functional management issues and change challenges
- Provide direction for professional development and translate plans into concrete improvements
- Demonstrate the desired working method and guide colleagues during their work
- Help develop a proactive and analysis-oriented way of working
- Strengthen the role of functional management as a sparring partner and lead
- Work on knowledge retention, individual professional development, and quality and development steering
- Build upon existing agreements, working methods, and development activities, and critically contribute ideas
- Safeguard the continuity of regular functional management while contributing to further professionalization and the implementation of adapted applications for the social domain
Profile
As a senior functional manager, you will contribute to the further professionalization of functional management within the social domain. You combine senior functional expertise with the ability to guide colleagues and develop a team. You will help functional management evolve from a primarily application-oriented and reactive approach to a process-oriented, proactive, and advisory role. In doing so, you will look at the coherence between people, processes, applications, and data.
You will thus contribute to improving service delivery and operational management. You are an experienced senior functional manager with extensive professional expertise. You can involve colleagues in changes and ensure that improvements are not only conceived and implemented but also become part of daily practice.
What they ask
- Minimum of 5 years demonstrable work experience in functional management, of which at least 2 years at a senior level
- Demonstrable experience in guiding employees or teams in the professionalization of functional management or the introduction of new working methods
- Minimum HBO (higher professional education) work and thinking level, demonstrable by a completed HBO degree or relevant work experience at a comparable level
- CV of maximum 5 A4 pages
Preferences.
- At least one completed assignment where a functional management team has demonstrably been guided to a higher level of professional maturity
- Demonstrable experience in guiding and coaching functional managers during daily work, with active participation at a senior level
- Minimum of 5 years demonstrable work experience as a senior functional manager, with responsibility for complex issues at an operational and tactical level
- Demonstrable experience in improving process-oriented and chain-oriented functional management, and in professionalizing the control over suppliers, changes, and the quality of information provision
- Minimum of 2 years demonstrable work experience with functional management within a municipal organization, specifically focused on the social domain
- Demonstrable experience with PinkRoccade applications for the social domain
Competencies.
- Professional expertise: extensive knowledge of functional management at a senior level, capable of independently analyzing and addressing complex operational and tactical issues
- Team development and coaching: able to involve employees in changes, provide direction for their professional development, and contribute to lasting improvement through coaching and exemplary behavior
- Change capability and results-orientation: translate an existing development direction into concrete improvements, actually implement them, and sustain results
- Connecting ability and persuasiveness: effectively collaborate with employees, team leader, management, and other stakeholders. Able to listen, think critically, discuss resistance, and involve people in changes
- Analytical and process-oriented thinking: oversee the coherence between people, processes, applications, and data. Recognize structural bottlenecks and translate them into feasible improvements
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