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HainautOn site3 hours/week<3months
An organization supports airline passengers in claiming compensation for delayed or canceled flights. They assist hundreds of thousands of travelers navigate stressful travel disruptions. The network is expanding, and they are looking for Passenger Support / Flyer Distributors on an on-call basis at a regional airport. This is a non-sales role focused purely on information sharing, passenger support, and professional representation.
What you do
- Respond on short notice when a significant flight disruption occurs (e.g., delays exceeding 3 hours)
- Travel to the airport arrivals area when notified
- Distribute informational flyers to passengers of the affected flight
- Explain how the organization can assist them
- Communicate with passengers in a friendly, calm, and professional manner
- No airport security clearance is required for this role
Profile
- Residence in the local region or the surrounding area
- Good French language skills (minimum B2 level)
- English or additional languages are a strong advantage
- Reliable, punctual, and comfortable interacting with the public in a professional manner
Practical
- High Flexibility: A completely flexible schedule based on flight disruption events. Work only when incidents occur and you are available
- Great Compensation: €40 per assignment (each assignment lasts approximately 1 hour)
- Full Expense Reimbursement: Additional costs such as fuel, parking fees, or public transportation tickets are fully covered
- Performance Bonuses: Opportunity for additional performance-based bonuses and long-term collaboration with increased responsibilities
How to apply
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