Step into the world of functional management within a government organization and contribute to a safer society. You will play a crucial role in the management and improvement of applications essential for the organization's tasks and operations. Your focus is on ensuring the quality and availability of these applications, which often need to function 24/7 and are linked to various systems, leading to complex issues. You will specifically work on Business Intelligence solutions.
What you will do.
- Meticulously research processes and identify opportunities for efficiency improvements.
- Formulate and implement proposals in close collaboration with users, developers, and test managers.
- Act as the connecting link between technology and end-users.
- Resolve user questions and requests.
- Carefully document applications for various purposes, such as user instructions and training material.
- Share your knowledge and expertise by facilitating training sessions and providing information on new functionalities within the applications.
- Continuously stay informed of the latest developments in the field as an information expert.
- Participate in expert groups and working groups to share your knowledge and contribute to the further improvement of the organization in the field of information management and technology.
Profile
Your heart beats faster for IT projects that truly matter. You have a critical and analytical view of existing processes and are strong in analyzing potential problems. You are driven by the question "How can we improve processes and make them even more efficient?". You also listen carefully to translate user wishes into functional requirements and communicate these back to the Information Provision organization with a good dose of persuasiveness and communication skills.
You have a curious attitude and an eye for the organization. Independent work and collaboration are indispensable factors in your ideal job. Finally, you are flexible and a go-getter. If there is an escalation outside office hours, we can count on you.
What they ask
- HBO (bachelor) work and thinking level, preferably a degree in ICT or Business Administration or similar.
- Preferably experience within functional management or information management.
- Current ICT knowledge through additional training in testing, data management, business intelligence, or service management.
- Completed the functional management course (business information management) or willing to follow it.
- Knowledge of BISL.
- Demonstrable experience with Scrum and Agile working methods.
- Broad conceptual knowledge of ICT solutions in general.
How to apply
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