IT Security Officer

• Manage and maintain IT systems and infrastructure related to secure communication, ensuring optimal performance and reliability
• Deal with sensitive operational activities of the secure communication system, manage secure components, and carry out administrative activities
• Assist with the distribution and staging of IT equipment
• Provide ad-hoc assistance to end-users, offering technical support and troubleshooting guidance
• Collaborate with cross-functional teams to identify and address IT-related challenges and requirements
• Initiate and follow projects
• Stay up to date with industry trends and best practices in IT security and secure communication technologies
• Document processes, procedures, and system configurations, draft operational procedures and work instructions
• Support IT Operations and Helpdesk as level 3 support in the context of secure communication related incidents/problems
• Act as a service owner on a list of IT services, lead on resolutions and further development
• Proactively manage the lifecycle and drive the direction of the services responsible for
• Supervise the operational activities of external contractors
• Perform contract management, including negotiating, ordering

What they ask

• Completed university studies of at least three years attested by a diploma
• The capacity to work in the languages of the Common Foreign and Security Policy and external relations (English and French)
• Be a national of one of the Member States of the European Union and enjoy full rights as a citizen
• Strong drafting and analytical skills combined with sound judgment
• The ability to communicate clearly on complex issues and the capacity to perform with accuracy and in a flexible manner a diversity of tasks in a complex institutional environment
• A strong service attitude and a flexible team player
• Relevant education and domain expertise proven by at least a bachelor’s degree in computer science, Information Technology, or a related field
• Proven experience in IT operations, with a focus on security and secure communication systems including data centers, endpoint, and network hardware components
• Strong knowledge of networking principles, protocols, hardware
• Familiarity with security frameworks and compliance standards (e.g., GDPR, HIPAA, ISO 27001)
• Experience related to the operational aspects of secure systems handling
• Overall understanding of secure IT infrastructure design principles
• Good level of understanding of IT security standards, rules, procedures related to systems handling confidential information
• Professional experience in at least four or more of the following domains:
• Virtualization (Nutanix, VMware)
• Hyperconverge technology (Nutanix, VMware vSAN)
• Specific security technologies
• Specific cybersecurity solutions
• Splunk
• Storage (SAN, NAS, CIFS)
• OS management (Windows 2012/2016/2019, Linux, Redhat, CentOs)
• Active Directory, GPO's, Identity and Access Management
• Databases & reporting (MS-SQL, Oracle, MySQL, PostgreSQL)
• SCCM, SCOM
• Scripting (PowerShell, Python, Perl, other)
• (Mobile) telephony and smartphones
• Unified Communications products
• VDI technology
• Containerization technology (Kubernetes, VMware Tanzu)
• Automation (VMware Aria)
• Experience of working in a team in a multi-disciplinary and multi-cultural environment
• Experience in working with or within other EU institutions
• Relevant certifications (e.g., CISSP, CompTIA Security+, SANS) will be considered strong assets

• A high level of security clearance (SECRET UE/EU SECRET) is required
• The candidate must hold a valid Personnel Security Clearance or be in a position to obtain one from the competent authority of the Member State