The role consists of two main tasks: 30% as a debt counselor for entrepreneurs and 70% as an employee for the Childcare Benefits Scandal. You will work from a social service department in close collaboration with colleagues and external partners, with the aim of guiding residents towards financial stability and restoring their prospects. This role involves replacing a permanent employee and is carried out under the direct leadership and supervision of the manager.
The Debt Counseling team of a municipal organization focuses on early detection, budget coaching, and debt counseling, with the aim of reaching residents in time, preventing debt, and creating sustainable financial peace. The vision is clear: debt counseling is available and accessible to all residents of the municipality, focused on prevention and restoring financial stability, so that everyone can fully participate in society.
The team works according to NVVK guidelines and strives for continuous improvement of its services. You will be part of a passionate and expert team in development, where collaboration, knowledge sharing, and professional autonomy are central.
What you will do. As a debt counselor for entrepreneurs (30% of the time):
- Guide entrepreneurs with complex financial issues.
- Create calm and overview.
- Work on sustainable financial solutions.
As an employee for the Childcare Benefits Scandal (70% of the time):
- Be the point of contact for residents affected by the benefits issues.
- Guide victims in their financial, social, and emotional recovery.
General activities:
- Conduct intake and advisory interviews with entrepreneurs.
- Develop and coordinate debt relief plans.
- Maintain contacts with creditors and chain partners.
- Monitor trajectories within a specific administrative system.
- Work according to NVVK guidelines and coordinate with colleagues within the social domain.
- Conduct interviews with affected individuals and inventory their support needs.
- Coordinate support in various areas of life.
- Coordinate with internal and external partners (e.g., Tax Authorities, aid workers, debt counseling services).
- Monitor progress and identify bottlenecks.
- Contribute to knowledge sharing and improvement of municipal services for this target group.
Profile
The client is looking for a decisive and expert professional who is committed to entrepreneurs with financial problems and to residents affected by the Childcare Benefits Scandal. You will work from a social service department in close collaboration with colleagues and external partners to guide residents towards financial stability and recovery.
What they ask
- Minimum 3 years of demonstrable work experience as a debt counselor for entrepreneurs.
- Minimum 2 years of demonstrable work experience with the Childcare Benefits Scandal.
Preferences.
- Minimum 3 years of demonstrable work experience in the past 5 years as a debt counselor for entrepreneurs within a municipal organization.
- Minimum 3 years of demonstrable work experience with the Childcare Benefits Scandal.
- Demonstrable work experience with preparing VTBL calculations.
- Demonstrable work experience with NVVK guidelines and modules.
- Demonstrable work experience with guiding affected individuals and working within recovery trajectories.
- Demonstrable work experience with a specific administrative system.
Competencies.
- Coaching
- Communicative
- Planning and organizing
- Professional
- Culturally sensitive
- Analytical
- Stress-resistant
- Stress-sensitive
How to apply
View the full assignment text and application details once your tailored application is ready.
Order a tailored application to view the full assignment and application details.
More context, less searching.
You get enough context to judge whether this job is relevant. The full brief, client details and next steps stay available inside the app.