As a Workplace Solutions Specialist, you provide appropriate and timely solutions for complex HR issues and escalated employee cases within a large organization. You work closely with HR Business Partners, Legal, and other HR teams, advising on various topics. With your knowledge and meticulous approach, you contribute to a consistent, ethical, and people-oriented handling of complex situations.
What you do
- Handle and guide complex and escalated HR issues.
- Analyze available information and identify potential risks.
- Timely arrive at appropriate solutions or advice.
- Be an important sparring partner for HR Business Partners in complex cases concerning, among others, probationary periods, dismissals, reorganizations, complaints, settlement agreements, and legal procedures.
- Work closely with Legal and ensure that all relevant information and documentation is carefully prepared and recorded.
- Support Ethics & Compliance Officers in investigations into cases reported via SpeakUp.
- Investigate the underlying cause of an issue and develop a plan to resolve it diligently and effectively.
- Encourage mediation where appropriate and collaborate with other HR teams, the business, and employees.
- Contribute to compliance within the organization.
- Review and update training for managers, local employment contracts, policies, and HR processes, taking into account best practices and relevant laws and regulations.
- Stay informed about developments in employment law.
- Support the handling of formal employment law disputes.
Your profile.
- Meticulous HR professional who feels comfortable in an environment where various interests converge.
- Ability to analyze complex information, distinguish main from secondary issues, and provide clear advice on appropriate next steps.
- Enjoys collaborating with various stakeholders and communicates clearly and professionally in sensitive situations.
What they ask
- Completed bachelor's degree (a study in employment law is a plus).
- Good knowledge of HR policy, employment law, and relevant laws and regulations.
- Strong communication skills and the ability to collaborate effectively with various stakeholders.
- Meticulous working method and attention to detail.
- Ability to critically analyze complex situations and arrive at appropriate solutions.
- Skills in conflict management and guiding sensitive employee cases.
- Good business acumen and the ability to view HR issues from both the employee's and the organization's perspective.
Practical
You will work in an HR environment where collaboration is central. You will work closely with Senior HR Business Partners, HR Business Partners, Legal, Ethics & Compliance, and various other HR teams. You will deal with a wide range of HR issues and different stakeholders within the organization. This provides an opportunity to further develop your expertise in employee relations, employment law, and complex case management, while visibly contributing to a good employee experience.
How to apply
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