Casemanager

As a casemanager at a reception organization, you guide residents at an individual level.

• You engage in conversations with residents, know their personal story, think along, advise, and work together with the resident on a plan for the future.
• This future can be in the Netherlands or in their country of origin.
• You draw up a guidance plan and work with residents on the skills they need to maintain control over their own lives.
• You are responsible for methodical guidance in various phases, from the moment of arrival until departure from the reception location.
• You are also the point of contact for the resident regarding all decisions made in the asylum procedure.
• As a file holder, you share the most important information with your colleagues and ensure coordination with other organizations in the refugee chain.

What they ask

• You are not easily deterred if things don't go as expected.
• You continue to seek genuine contact with residents and work with your colleagues to guide residents as effectively as possible.
• You have a smooth communication style and can communicate well with individuals from different cultural backgrounds.

What they ask

• Education: A completed HBO (higher professional education) degree in Social Work, Social Legal Services, or Law.
• Work experience: Preferably 5 years of relevant work experience.
• Experience with immigration law, working with a large caseload, and individual methodical guidance.
• Flexibility: Flexibly available between 08:00 and 22:00, including weekend shifts.
• Driving license and own car are necessary due to poor accessibility of certain locations.