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GelderlandHybrid36 hours/week6-12months
The Benefits Administration team is part of the Care and Income department of a government organization.
- The team ensures timely and accurate processing of financial mutations, which is essential for the lawful provision of benefits.
- This includes both administrative tasks and timely outreach to benefit recipients.
- As a financial employee, you are jointly responsible for the timely and correct payment of benefits.
- You conduct research into citizens' income, report and process it for lawful monthly provision.
- You identify bottlenecks and propose improvements, and due to your seniority, you serve as a point of contact for colleagues.
- You maintain contacts with clients and with internal and external partners.
What you do
- Process financial mutations.
- Approach benefit recipients (by phone).
- Conduct research regarding citizens' income.
- Report and process income.
- Identify bottlenecks and propose improvements.
- Maintain contacts with clients and with internal and external partners.
- Answer questions regarding financial-administrative processing.
What they ask
- Demonstrable HBO (higher professional education) level through education and/or work experience.
- Demonstrably at least 7 years of experience since 2019 in a similar role at a municipal government.
- Demonstrably solid and multi-year experience with advising and sparring with colleagues.
- Demonstrably at least 7 years of experience since 2019 with Suite SD.
- Demonstrably aware of relevant laws and regulations within the field of social security, PW, and IOAW.
- Demonstrably at least 7 years of experience since 2019 with complex dossiers.
Preferences.
- Knowledge of the Participation Act (Participatiewet).
- Experience with automated financial systems.
- Experience in conducting conversations with clients.
Profile
- Attention to quality.
- Accurate and precise.
- Functions well under time pressure.
- Communicatively skilled, clear, and respectful towards colleagues, external relations, and clients.
- Team player.
- Adapts to changing legislation, requirements, and circumstances.
- Collaborates, shares information, and supports others to achieve team goals.
- Colleagues gladly turn to you for your seniority and skills.
How to apply
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