IT Security Officer

• Serve as Operations Manager for the secure communication system, managing its technical implementation and continuous operation.
• Manage operational and technical aspects of IT secure communication systems and IT security.
• Manage and maintain IT systems and infrastructure related to secure communication.
• Deal with sensitive operational activities of the secure communication system, manage secure components, and carry out administrative activities.
• Assist with the distribution and staging of IT equipment.
• Provide ad-hoc assistance to end-users, offering technical support and troubleshooting guidance.
• Collaborate with cross-functional teams to identify and address IT-related challenges and requirements.
• Initiate and follow projects.
• Stay up to date with industry trends and best practices in IT security and secure communication technologies.
• Document processes, procedures, and system configurations, draft operational procedures and work instructions.
• Support the IT Operations and Helpdesk as a level 3 support for secure communication related incidents/problems.
• Act as a service owner on a list of IT services, lead on resolutions and further development.
• Proactively manage the lifecycle and drive the direction of the services responsible for.
• Supervise the operational activities of external contractors.
• Contract management, including negotiating, ordering, and follow-up.

What they ask

• Dynamic, proactive, and highly motivated.
• Very good communication and organisational skills.
• A developed sense of service.
• Several years of experience in system administration and IT operations.
• Strong understanding of security protocols and compliance standards.
• Proven ability to manage and coordinate several services simultaneously.
• Excellent oral and written command of English.

What they ask

• Must have passed a valid EPSO CAST in FG IV, or be registered in the EPSO Permanent CAST for FG IV.
• Must have completed university studies of at least three years attested by a diploma.
• Must have the capacity to work in English and French.
• Must be a national of one of the Member States of the European Union and enjoy full rights as a citizen.

Desired.

• Strong drafting and analytical skills combined with sound judgement.
• The ability to communicate clearly on complex issues and the capacity to perform with accuracy and in a flexible manner a diversity of tasks in a complex institutional environment.
• Strong service attitude, flexible team player.
• Relevant education and domain expertise proven by at least a bachelor’s degree in computer science, Information Technology, or a related field.
• Proven experience in IT operations, with a focus on security and secure communication systems including data centres, endpoint, and network hardware components.
• Strong knowledge of networking principles, protocols, hardware, and technologies.
• Familiarity with security frameworks and compliance standards (e.g., GDPR, HIPAA, ISO 27001).
• Experience related to the operational aspects of secure systems handling.
• Overall understanding of secure IT infrastructure design principles.
• Good level of understanding of IT security standards, rules, procedures related to systems handling confidential information.
• Professional experience in at least four or more of the following domains:
• Virtualisation (Nutanix, VMware)
• Hyperconverge technology (Nutanix, VMware vSAN)
• SINA technologies (Secunet)
• Boolebox cybersecurity solutions
• Splunk
• Storage (SAN, NAS, CIFS)
• OS management (Windows 2012/2016/2019, Linux, Redhat, CentOs)
• Active Directory, GPO's, Identity and Access Management
• Databases & reporting (MS-SQL, Oracle, MySQL, PostgreSQL)
• SCCM, SCOM
• Scripting (PowerShell, Python, Perl, other)
• (Mobile) telephony and smartphones
• Cisco Unified Communications products (Cisco Jabber, Webex, Cisco UCM, etc.)
• VDI technology
• Containerisation technology (Kubernetes, VMware Tanzu)
• Automation (VMware Aria)
• Experience of working in a team in multi-disciplinary and multi-cultural environment.
• Experience in working with or within other EU institutions.
• Relevant certifications (e.g., CISSP, CompTIA Security+, SANS).

• Medical clearance required.
• Personnel Security Clearance (SECRET UE/EU SECRET) required.
• Applications by individuals who have dual nationality (one non-EU) will be considered on a case-by-case basis.
• Commitment to equal opportunities, gender balance, diversity, and inclusion.
• Reasonable accommodation for disabilities is available.
• Adherence to the Principles of Professional Behaviour (integrity, transparency, respect, professionalism, and accountability, and a zero-tolerance approach to any form of harassment).