Social Worker Central Access

• First point of contact for requests for help from various regions.
• Assess requests for help, organize appropriate shelter, and provide support when quick action is necessary.
• Contact with clients, victims, perpetrators, stakeholders, and professionals such as police, child protection services, general practitioners, and other chain partners.
• Activities include:
• Assessing and screening registrations and requests for help.
• Estimating risks, urgency, and necessary support.
• Organizing appropriate placement in women's or men's shelters, internally and externally.
• Coordinating with chain partners and other involved organizations.
• Screening and guiding clients on an emergency bed.
• Providing support to clients in shelters outside office hours.
• Contributing to peace and safety in and around a shelter location.
• Carefully registering and transferring requests for help and appointments.
• Analyze the situation, provide direct support where necessary, and ensure appropriate transfer.

• Stress-resistant and professional, maintaining an overview under pressure.
• Ability to switch quickly and make professional assessments based on sometimes limited information.
• Communicate clearly, concisely, and understandably.
• Decisive, thorough, and meticulous.
• Possess natural authority and be able to set professional boundaries.
• Ability to work independently and collaborate effectively.
• Focused on safety and appropriate assistance.
• Enjoy working with intensive, short-term client contacts.
• Contribute to a professional and positive team atmosphere.
• Open to feedback and development.
• Flexible deployment, including outside office hours.

What they ask

• An HBO diploma in care and welfare (e.g., Social Work, MWD, SPW, Applied Psychology, or similar).
• Minimum of 2 years of relevant work experience and knowledge of the social map and experience with chain partners.
• An SKJ registration or the possibility to meet and/or obtain it.
• Affinity with and knowledge of the target group.
• Good command of Dutch and English; an additional language is a plus.
• Willingness to work in varying shifts, including evenings and weekends.

• Employment conditions and salary according to the CAO Sociaal Werk, salary scale 8, from € 3,397 to max. € 5,157 based on 36 hours.
• 16.4% Individual Choice Budget.
• Excellent employment conditions, such as a phone, laptop, career budget, a travel allowance, and a home working allowance.
• Work in a team of 16 enthusiastic and expert colleagues.
• Extensive support for new colleagues.
• A Certificate of Conduct (VOG) is part of the application procedure.