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AntwerpOn site40 hours/week<3months
You work as a Team Leader Customer Service at a financial organization.
- You maintain freedom, quickly find new assignments, and simplify administration through a service provider.
What you do
- You are the point of contact for your own team and support them where necessary, from coaching to providing development opportunities.
- You closely monitor results and create the necessary analyses and reports.
- You are jointly responsible for the recruitment of your team, including onboarding and follow-up.
- Together with a colleague Team Leader Customer Service, you are the point of contact for various parties.
- You contribute to thinking about processes and quality objectives.
What they ask
- You have a bachelor's or master's degree.
- You have at least 4 years of experience as a Team Leader within Customer Service.
- You are fluent in Dutch, English, and French.
- Proficiency in Microsoft Word, Excel, and PowerPoint.
- Knowledge of Adobe or ERP is a big plus.
Profile
- You are a dynamic, open, and people-oriented person.
- You work independently and well in a team.
- You report accurately.
- You work precisely, always with an eye for your team.
Practical
- A wide range of interesting freelance projects.
- Personalized proposal based on your rates and job preferences.
- Contract per assignment and monthly payment of invoices.
- Administration is handled by the service provider.
- Part of a large network with contacts and networking events.
How to apply
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