Backoffice Employee Civil Affairs
This assignment is for an experienced professional in Civil Affairs who is comfortable with complex BRP (Personal Records Database) and Civil Registry files. You will work independently on diverse and challenging issues within these domains. You are an important link in the service provision of a municipal organization.
What you do
- Handle complex cases within the Civil Registry
- Assess naturalization and option requests
- Evaluate Dutch and foreign source documents
- Process and update personal data in the BRP
- Perform quality controls
- Handle initial registrations and resettlements
- Administer an Oath Declaration (VOE)
- Support front-office and KCC (Customer Contact Center) colleagues with complex questions
- Apply laws and regulations concerning Private International Law (PIL), nationality, and family law
- Contribute to improvements in work processes and service delivery
- Flexibly perform other tasks within the Civil Affairs back-office
Profile
You will join a dedicated team where quality, service, and collaboration are central. An experienced employee is sought who can quickly work independently and is energized by complex civil affairs issues.
What they ask
- HBO (higher professional education) work and thinking level or a completed MBO+ (senior secondary vocational education) with demonstrable relevant experience
- Recent work experience within Civil Affairs
- Experience with BRP and/or Civil Registry
- Knowledge of nationality law, PIL, and relevant laws and regulations within Civil Affairs
- Good command of the Dutch and English languages, both written and spoken
- A precise and customer-oriented working method
- Provide a VOG (Certificate of Good Conduct) with screening profiles 11, 12, and 41, not older than 2 months
- Minimum of 3 years of relevant work experience in the requested field within a municipal organization
- Specific work experience and expertise in Civil Registry, BRP, PIL
- Specific expertise in Civil Affairs Laws and Regulations and foreign personal and family law
- (Part of) the N.V.V.B. diploma line 5/6 or 7
- Specific expertise and experience with naturalization, message traffic
Preferences.
- (Part of) the NVVB diploma line 5, 6 or 7
- Certificate B1a (N.V.V.B.)
- Experience with iBurgerzaken
Competencies.
- Communicatively skilled
- Customer-oriented
- Flexible
- Stress-resistant
- Independent
How to apply
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