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Community Warden Observer

BrusselsOn site37.5 hours/week<3months

Within the framework of the law of May 15, 2007, you will be responsible for prevention assignments aimed at increasing citizens' sense of security and preventing public nuisance, uncivil behavior, and crime within the territory of a municipality. Your presence in public spaces is reassuring and conducive to conviviality. You observe, report, and transmit all useful information to the competent services or persons with the aim of improving everyone's quality of life.

What you will do.

  • Patrol public spaces and the above-ground public transport network.
  • Ensure a deterrent presence to prevent conflicts between individuals, including non-violent interventions in verbal conflicts in public spaces that do not require coercive measures.
  • Report safety, environmental, and road problems to the competent services (community wardens' coordination unit, municipal services, police services, etc.).
  • Ensure the safety of children, schoolchildren, disabled persons, or seniors crossing the street near schools.
  • Provide supervision during events (co-)organized by public authorities.
  • Sensitize citizens to the prevention of risky behavior.
  • Inform and/or refer citizens based on their questions.
  • Monitor compliance with applicable municipal regulations in public spaces and remind people of the rules to prevent uncivil behavior and offenses.
  • Record violations of the general police regulations (nuisance and stopping/parking).

Profile

  • Act honestly and consistently on a personal and professional level, in accordance with the expectations and values of a municipal administration and the requirements of the position.
  • Pay special attention to the needs and wishes of employees and external individuals.
  • Demonstrate commitment, will, and ambition to achieve objectives and results.
  • Contribute to a common result or objective at the team, service, department level, or in collaboration with external individuals, with team spirit and respect for others.
  • Identify, understand a problem in all its aspects, propose an appropriate solution, and implement it.
  • Absorb and understand important information after verbal or non-verbal communication, ask questions in case of doubt, and empathize with the needs of others.
  • Express oneself clearly and understandably in written and oral communication.
  • Neutralize tensions and create an environment conducive to serene collaboration.
  • Knowledge of legislation concerning the role of community warden, general police regulations, and municipal administrative sanctions.
  • Languages: French / Dutch (possession of the "Werkenvoor" certificate is an asset).
  • Ability to use a smartphone and IT tools (calendar/email – Word – Internet – FixMyStreet – PDA and GAS software).
  • At least one year of experience in prevention, social sector, private security, or public reception is an asset.

What they ask

  • Be in possession of the GHSO (level C) certificate.
  • Be able to present a criminal record extract that meets the requirements of the law of May 15, 2007: Not having been convicted - even with probation - of a correctional or criminal sanction consisting of a fine, community service, or imprisonment, except for convictions for violations of road traffic police legislation.

Practical

  • Opportunity for continuous on-the-job training.
  • Reimbursement of travel expenses, meal vouchers, bilingualism premium, etc.
  • Attractive leave scheme.
  • Collective hospitalization insurance, collective social service (reimbursements, event bonuses).
  • Recognition of professional experience (maximum 6 years in the private sector).
  • Salary scale level C full-time (min. € 2,419 gross/month and € 2,685 gross/month with 6 years of experience).

How to apply

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