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LimburgHybrid38 hours/week<3months
You are the first point of contact for customers experiencing breakdowns or mobility issues.
- You ensure customers feel heard and reassured.
- You arrange the necessary assistance quickly and efficiently.
- You are the link between the customer and the assistance services.
- You contribute to a positive customer experience at crucial moments.
What you do
- Answering incoming calls.
- Analyzing the customer's situation.
- Correctly registering and following up on files.
- Coordinating the required assistance.
- Providing customer-friendly, solution-oriented support.
- Working closely with colleagues.
- Strictly following procedures.
Profile
- Fluent in speaking and writing Dutch.
- Empathetic, customer-oriented, and stress-resistant.
- Working accurately and strictly following procedures.
- Good knowledge of PC applications.
- Strong communication skills.
- Flexible availability.
- Minimum higher secondary education.
- All experience levels welcome.
Offer.
- Remuneration according to PC 200 - Category B.
- Paid on-site training.
- Possibility of remote work after training (under conditions).
- Varied role with extensive human contact.
- Working within a professional and dynamic team.
- Real long-term career growth opportunities.
- A permanent contract after a successful interim period.
How to apply
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