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HainautOn siteHours negotiable<3months
Supervising an IT support team at a major industrial site
- Supporting users in a demanding and highly visible environment
- Interfacing between local teams and global IT services
- Contributing to the continuous improvement of IT service quality
What you will do.
- Manage and organize the activities of 4 local support technicians
- Ensure ticket follow-up and priority management via ServiceNow
- Provide VIP support to management and the COMEX
- Guarantee service continuity and compliance with user commitments
Profile
- 5 to 10 years of experience
Technical environment.
- Windows 11, Office 365 and Microsoft Intune
- ServiceNow ticketing tools
- Support for workstations, mobility, and Microsoft environment
- Technical English for exchanges with international teams
How to apply
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