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Desktop Support Engineer
West FlandersOn site40 hours/week<3months
This assignment is with a specialized IT consulting company focused on delivering tailored, end-to-end technology solutions. The organization is committed to optimizing IT infrastructures, enhancing system reliability, and driving digital transformation for its clients. The firm offers holistic guidance to ensure that IT strategies are closely aligned with overall business objectives and long-term growth.
What you do
- Providing hands-on technical support to end users.
- Installing, configuring, and maintaining desktop computers and peripherals.
- Diagnosing and resolving hardware and software issues.
- Supporting printers and related devices.
- Responding to support tickets.
- Performing root-cause analysis for recurring problems.
- Documenting solutions for future reference.
- Collaborating with other IT team members to ensure stable, secure, and efficient workstation environments.
- Offering clear, professional communication to users.
What they ask
- Strong skills in Desktop Computers and Computer Hardware, including installation, configuration, and maintenance.
- Proficiency in Technical Support and Troubleshooting, with the ability to diagnose and resolve user issues efficiently.
- Experience with Printer Support, including setup, connectivity, and ongoing maintenance.
- Working knowledge of operating systems (e.g., Windows), common office applications, and basic networking concepts.
- Ability to communicate technical information clearly to non-technical users and provide courteous, user-focused service.
- Organizational skills to manage multiple support requests, prioritize tasks, and keep accurate documentation.
Desired.
- Relevant technical training or certification (e.g., IT support, hardware, or networking).
- Previous experience in an on-site desktop support or helpdesk environment.
How to apply
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