The assignment is carried out within the Social Domain of a municipal organization. The position is organizationally placed within the Health and Social Support department, but the activities are explicitly cross-departmental and sometimes cross-domain. The multidisciplinary team is deployed for complex cases where multiple living areas, legal frameworks, and involved parties converge. Depending on the case, expertise from various parts of the organization is brought together.
The multidisciplinary team is not a hierarchically organized team; participating professionals remain hierarchically under their own team. The coordinator ensures cohesion, process management, prioritization, progress, and clear responsibilities within the joint case approach. The youth team focuses on young people transitioning from minority to majority, where various forms of support and regulations come together.
Within this team, the coordinator also has a substantive and process-driven steering role without hierarchical responsibility for the participating professionals. The special tasks directors work on complex and urgent issues, including activities related to the homeless point, emergency housing, the Burial Act, and other special cases for which a regular route is not always available.
The coordinator thus forms a connecting link between implementation, management, policy, and chain partners and contributes to the further development, positioning, and safeguarding of the multidisciplinary team, the youth team, and the special tasks directors within an organization that is constantly evolving. Due to the need for temporary reinforcement, additional capacity is required for the coordination of these teams and directors.
The deployment is necessary to ensure the continuity and quality of daily activities and complex case management, while also contributing to the further development and safeguarding of the working methods of these components.
What you do
- Daily coordination of the activities of the multidisciplinary team, the youth team, and the special tasks directors
- Leading, coaching, and guiding the special tasks directors
- Substantive and process-oriented coordination of the multidisciplinary team and the youth team
- Organizing and chairing complex case meetings
- Coordinating triage, prioritization, and deployment for complex and urgent cases
- Monitoring progress, quality, decision-making, and file management
- Aligning with involved professionals, team managers, policy advisors, and chain partners
- Ensuring clear roles, responsibilities, and working agreements
- Identifying bottlenecks and risks and contributing to improvements in processes and collaboration
- Contributing to improving, documenting, and safeguarding work processes
- Contributing to the further development and positioning of the multidisciplinary team, the youth team, and the special tasks directors
What they ask
- Minimum 3 years of demonstrable work experience in the past 8 years in a coordinating and/or leadership role within the social domain of a municipality
- Minimum 2 years of demonstrable work experience with coordinating multidisciplinary collaboration within the social domain, working with various internal disciplines and external chain partners
- Minimum 2 years of demonstrable work experience in hierarchically managing, coaching, and developing professionals within a public organization
- Demonstrable work experience in developing, improving, implementing, and safeguarding work processes within a municipal or other public organization
- Demonstrable work experience within a political-administrative environment and having advised management, directorate, and/or board on complex social issues in that role
Preferences.
- Demonstrable experience in at least one assignment leading complex multidisciplinary casework within the social domain, where multiple legal frameworks, internal disciplines, external chain partners, and organizational interests converged
- Minimum 2 years of demonstrable work experience in hierarchically managing, coaching, and developing professionals within the social domain, including guidance on quality, prioritization, and professional development
- Demonstrable leading role in developing, improving, and safeguarding work processes, process agreements, governance, and responsibility distribution within a municipal organization
- Demonstrable work experience with organizational development and positioning issues within the social domain, connecting implementation, policy, management
- Demonstrable work experience within a political-administrative environment, advising management, directorate, and/or board on complex and/or politically sensitive social issues
Profile
- Leadership and coaching ability: Provides clear direction, encourages ownership and development, and knows how to manage and guide professionals appropriately. This is particularly important for the hierarchical management of the special tasks directors
- Judgment and decisiveness: Quickly grasps complex situations, weighs different interests and risks, and dares to make decisions when necessary, even when no consensus arises within the multidisciplinary team or the youth team
- Political-administrative sensitivity: Recognizes administrative, social, and organizational sensitivities and can act carefully. The function explicitly operates in a dynamic and politically sensitive context
- Connecting ability: Brings together professionals, teams, management, policy, and external partners and knows how to connect different interests to a common approach
- Analytical ability: Can analyze complex casework, work processes, and signals from practice and translate them into clear choices, improvements, and policy input
- Process-oriented and integral thinking: Oversees coherence between cases, processes, responsibilities, and involved parties and steers towards an integral and workable approach
- Environmental awareness and network-oriented work: Moves easily between different parts of the organization and external chain partners and understands the interests and roles within that network
- Result-oriented and ownership: Maintains focus on progress, quality, and the actual realization of agreements and improvements
- Planning, organizing, and prioritizing: Can maintain an overview in an environment with multiple urgent cases, different workflows, and diverse responsibilities
- Communication skills: Communicates clearly and persuasively, both orally and in writing, and can switch between professionals, management, policy, board, and external partners
Practical
- Some flexibility in deployment is desirable
- The professional is managed by the responsible manager within the Social Domain and works within the applicable municipal frameworks, working agreements, and consultation structures
- The professional participates in regular work meetings and reports to the client or a supervisor
- Work is performed in a team context
How to apply
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