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Living allowance consultant collection of personal contributions from Ukrainian displaced persons

GelderlandHybrid24 hours/weekDuration negotiable

Contribute to an organization focused on fair and active involvement of all residents, entrepreneurs, and associations.

  • Continuously seeking fresh ideas and creative solutions that shape the future of the community.

What you will do.

  • Assess applications and determine the right to living allowance.
  • Modify, suspend, and terminate living allowance.
  • Impose, modify, and terminate personal contributions in accordance with applicable regulations.
  • Perform tasks related to the collection of personal contributions.
  • Draft decisions, letters, and other correspondence.
  • Conduct client interviews and process administrative changes.
  • Identify changes in client situations and translate them into appropriate actions.
  • Identify bottlenecks in processes and actively contribute to improvements.
  • Ensure correct and lawful implementation of the Regulation on the Reception of Displaced Persons from Ukraine.
  • Coordinate with location management, colleagues, and chain partners within the social domain.
  • Ensure timely and correct processing of applications, changes, and terminations of living allowance.
  • Ensure correct implementation of personal contributions and their collection.
  • Provide complete and lawful administrative recording of files.
  • Make a positive contribution to the services provided to Ukrainian displaced persons.
  • Identify process improvements and submit proposals for optimizing implementation.

Profile

  • You are the connecting link between Ukrainian displaced persons, the location management of the reception centers, and the municipal organization.
  • You will primarily work at the reception centers, where you will conduct interviews with clients about their right to living allowance, personal contributions, and changes in their personal situation.
  • You combine personal client contact with careful administrative and legal processing of decisions and mutations.
  • You will work closely with colleagues within the social domain, staff at the reception centers, and external partners.

What they ask

  • Demonstrable completed education at a minimum of MBO 4 level.
  • Demonstrable work experience with living allowance schemes, income provisions, or minimum income schemes within a municipal organization.
  • Demonstrable proficiency in Dutch and English, both verbally and in writing.
  • Candidate agrees to the stipulated secondment conditions.
  • The "Bring Your Own Device" (BYOD) principle applies.

Wishes.

  • Demonstrable work experience with the implementation of the Regulation on the Reception of Displaced Persons from Ukraine (RooO).
  • Demonstrable work experience within a reception center or target group-oriented services for refugees or displaced persons.
  • Demonstrable proficiency in Ukrainian and/or Russian.

Competencies.

  • Client-oriented
  • Empathetic
  • Culturally sensitive
  • Accurate
  • Results-oriented
  • Integer
  • Reliable
  • Good communication skills
  • Independent
  • Proactive
  • Stress-resistant
  • Organizationally sensitive
  • Collaboration-oriented
  • Solution-oriented
  • Flexible

How to apply

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