You will join a dynamic team within a leading telecommunications and digital services organization. This organization provides a broad range of connectivity, mobile, fixed-line, entertainment, and digital solutions to residential and business customers. In this role, you will act as the bridge between business stakeholders, product owners, and technical teams, translating business needs into clear functional requirements and supporting the delivery of high-quality solutions.
You will contribute to projects focused on process optimization, digital transformation, and the continuous improvement of customer-facing and internal applications.
What you do
- Analyze business processes, identify improvement opportunities, and translate business needs into actionable requirements.
- Conduct stakeholder interviews, workshops, and requirements-gathering sessions with business and IT teams.
- Document business requirements, functional specifications, user stories, and acceptance criteria.
- Translate business requirements into clear functional solutions in collaboration with solution architects, developers, and product owners.
- Analyze existing systems and processes to identify gaps, dependencies, and potential risks.
- Support Agile delivery teams throughout the development lifecycle, from initial analysis through implementation and release.
- Collaborate with QA and testing teams to define test scenarios, validate solutions, and ensure alignment with business expectations.
- Facilitate communication between technical and non-technical stakeholders to ensure a shared understanding of project objectives.
What they ask
- At least 5 years of experience as a Business Analyst in a complex business and IT environment.
- Proven experience in requirements engineering, business process modeling, and functional analysis.
- Experience working with Agile methodologies, including Scrum and/or Kanban.
- Strong skills in stakeholder management, workshop facilitation, and requirements documentation.
- Ability to translate complex business needs into clear, structured, and actionable functional requirements.
- Experience working closely with developers, solution architects, product owners, and testing teams.
- Familiarity with tools such as Jira, Confluence, Microsoft Visio, and process-modeling tools.
- Strong analytical, problem-solving, and communication skills.
Practical
- Languages: Dutch is required, English/French is an advantage.
How to apply
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