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South HollandOn site36 hours/week<3months
A healthcare organization with multiple locations is expanding its ICT shared center due to several ongoing digital workplace projects. The role focuses on user support, Microsoft 365, workplace management, and helping introduce practical AI solutions across the organization.
What you do
- Combination of 1st/2nd-line support, workplace management, and AI implementation.
- Ticket handling via Topdesk; infrastructure/network management is outsourced to an MSP.
What they ask
- MBO+ ICT level
- Microsoft 365 experience, including Copilot
- AI literacy / practical experience with ChatGPT, Generative AI, or Prompt Engineering
- User support / workplace management experience
- Knowledge of Topdesk, ITIL, and/or Microsoft Autopilot
- Strong communication and customer-service skills
- Hands-on, proactive, and problem-solving approach
- Dutch required
Nice-to-have.
- Healthcare experience, including internships
- Experience with AI training, courses
- Experience with onboarding, application/device lifecycle, and remote management
How to apply
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