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Front Office Employee

UtrechtOn site16 hours/week<3months

This role is for a front office employee in a modern clinic specializing in cosmetic treatments. The position involves more than just administrative tasks; it is a key role in ensuring a high-quality client experience from start to finish. The organization values experience, quality, and personal attention.

What you do

  • Actively manage the daily operations of the clinic
  • Coach, guide, and motivate the team
  • Monitor quality, efficiency, and customer experience
  • Identify and resolve daily challenges
  • Manage the agendas of specialists and practitioners
  • Create staff schedules
  • Optimize work processes
  • Ensure a high-quality client experience
  • Identify areas for improvement within the organization
  • Contribute to ideas for marketing, events, and commercial growth
  • Actively contribute to the further development of the organization
  • Collaborate directly with the founders
  • Translate ideas into concrete improvements
  • Contribute to strategy and growth discussions
  • Take responsibility for results and objectives
  • Act as a team leader and first point of contact for colleagues
  • Be a sparring partner for management

What they ask

  • Minimum MBO (intermediate vocational education) work and thinking level
  • Minimum 2 years of experience in a similar role, for example as a front office employee, customer-facing role, sales, retail
  • A natural leader who gains energy from managing and motivating a team
  • Strong organizational skills, works structured, and maintains an overview even under pressure
  • Takes initiative, thinks in solutions, and feels responsible for the success of the clinic
  • Possesses excellent communication skills
  • Has an eye for detail without losing sight of the bigger picture
  • Affinity with cosmetic care, beauty, or private healthcare is a significant plus

Our offer.

  • A flexible on-call contract with prospects for expansion and permanent employment
  • Work in a fast-growing, ambitious clinic
  • Direct collaboration with the founders
  • A lot of freedom and responsibility
  • A close-knit team with a strong culture
  • Growth opportunities within the organization
  • An excellent salary
  • Work at an inspiring location

How to apply

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