IT Security Officer

• Serve as Operations Manager for the secure communication system, managing its technical implementation and continuous operation
• Manage operational and technical aspects of IT secure communication systems and IT security
• Manage and maintain IT systems and infrastructure related to secure communication, ensuring optimal performance and reliability
• Deal with sensitive operational activities of the secure communication system, manage secure components, carry on administrative activities
• Assist with the distribution and staging of IT equipment on a demand-based manner, ensuring timely provision of resources to support organisational needs
• Provide ad-hoc assistance to end-users, offering technical support and troubleshooting guidance to resolve issues in a timely manner and minimise disruption to operations
• Collaborate with cross-functional teams to identify and address IT-related challenges and requirements; Initiate and follow projects
• Stay up to date with industry trends and best practices in IT security and secure communication technologies, recommending improvements and enhancements as necessary
• Document processes, procedures, and system configurations to ensure comprehensive knowledge transfer and maintain system integrity, draft operational procedures, work instructions
• Support the IT Operations and Helpdesk in the context of secure communication related incidents/problems as a level 3 support
• Act as a service owner on a list of IT services, lead on resolutions and further development
• Proactively manage the lifecycle and drive the direction of the services responsible for
• Supervise the operational activities of the external contractors, mainly the project team
• Contract management, negotiating, ordering, follow-up

• Dynamic, proactive and highly motivated with very good communication and organisational skills
• Developed sense of service, as well as several years of experience in the field of system administration and IT operations
• Wants to use their technical background to participate in the design, contracting, and implementation of ICT components
• Strong understanding of security protocols and compliance standards
• Looking for a dynamic working environment and challenging projects within a friendly, motivated and supportive team
• Main working language is English
• Proven ability to manage and co-ordinate several services simultaneously are important
• Excellent oral and written command of English is essential

What they ask

• Have passed a valid EPSO CAST in FG IV, or be registered in the EPSO Permanent CAST for FG IV
• Have completed university studies of at least three years attested by a diploma
• Have the capacity to work in the languages of the CFSP and external relations (English and French) necessary for the performance of their duties
• Be a national of one of the Member States of the European Union and enjoy full rights as a citizen
• Strong drafting and analytical skills combined with sound judgement
• The ability to communicate clearly on complex issues and the capacity to perform with accuracy and in a flexible manner a diversity of tasks in a complex institutional environment
• Strong service attitude
• Be a flexible team player
• Relevant education and domain expertise proven by at least a bachelor’s degree in computer science, Information Technology, or a related field
• Proven experience in IT operations, with a focus on security and secure communication systems including data centres, endpoint, and network hardware components
• Strong knowledge of networking principles, protocols, hardware and technologies
• Familiarity with security frameworks and compliance standards (e.g., GDPR, HIPAA, ISO 27001)
• Experience related to the operational aspects of secure systems handling
• Overall understanding of secure IT infrastructure design principles
• Good level of understanding of IT security standards, rules, procedures related to systems handling confidential information
• Professional experience in at least four or more of the following domains:
• Virtualisation (Nutanix, VMware)
• Hyperconverge technology (Nutanix, VMware vSAN)
• SINA technologies (Secunet)
• Boolebox cybersecurity solutions
• Splunk
• Storage (SAN, NAS, CIFS)
• OS management (Windows 2012/2016/2019, Linux, Redhat, CentOs)
• Active Directory, GPO's, Identity and Access Management
• Databases & reporting (MS-SQL, Oracle, MySQL, PostgreSQL)
• SCCM, SCOM
• Scripting (PowerShell, Python, Perl, other)
• (Mobile) telephony and smartphones
• Cisco Unified Communications products (Cisco Jabber, Webex, Cisco UCM, etc.)
• VDI technology
• Containerisation technology (Kubernetes, VMware Tanzu)
• Automation (VMware Aria)

Desired.

• Experience of working in a team in multi-disciplinary and multi-cultural environment
• Experience in working with or within other EU institutions
• Relevant certifications (e.g., CISSP, CompTIA Security+, SANS)