Absenteeism Case Manager

Responsible for managing the absenteeism process, also known as process director.

• Supports and advises employers and employees in reintegration processes, based on the advice of the company doctor.
• The goal is an appropriate and sustainable reintegration result for both employer and employee.
• Primarily works for SME organizations, ranging from local entrepreneurs to large, established companies.
• Helps employers recognize the importance of absenteeism and prevention and actively engage with it.
• Builds long-term relationships with employers within their own client portfolio.
• Important discussion partner for both employers and employees on complex absenteeism issues.
• Regularly liaises with insurers for employers who have absenteeism insurance.
• Ensures meticulous reporting of all contacts and agreements in the files.

What you will do.

• Primarily telephone-based activities.
• Works as part of a dedicated team of case managers.
• Manages their own portfolio of employers and absenteeism files.
• Takes on important parts of the process under the delegation of tasks from the company doctor.
• Collaborates closely with various internal and external specialists such as company doctors, occupational experts, company social workers, insurers, and intervention partners.

What they ask

• HBO (higher professional education) work and thinking level, preferably in HR, healthcare management, sports management, or a commercial education.
• Experience with absenteeism guidance, for example from an HR role.
• Knowledge of relevant laws and regulations regarding absenteeism, including the Wet verbetering poortwachter (Gatekeeper Improvement Act).
• Affinity with business services.
• Strong communication and advisory skills.
• Proactive attitude, actively seeking solutions, opportunities, and improvements.
• Independence and a strong sense of responsibility.
• Ability to prioritize and manage files and caseload effectively.