Back to all jobs
Visible on IKONS todayNewPopular

IT Service Officer Access Management

BrusselsOn site45 hours/week<3months

This position supports and strengthens access control, managing Identity and Access Management (IAM) and Privileged Access Management (PAM) within a complex, multi-application and multi-layer IT architecture of a European organization.

The successful candidate will be responsible for the operational and governance aspects of privileged access and secure IT administration, including the analysis of access rights across diverse applications, evaluation of existing access management governance, and the implementation of improvements aligned with security and compliance requirements.

The role requires a hands-on operations profile, combining technical expertise with structured analysis and close collaboration with internal stakeholders and external service providers.

What you do

  • Design and implement PAM and IAM solutions aligned with business and security requirements.
  • Deploy and configure provisioning workflows (Joiner / Mover / Leaver processes).
  • Integrate IAM/PAM solutions with Active Directory / LDAP and enterprise applications (SAP, ServiceNow, databases, internal systems).
  • Define access governance models and role-based access controls (RBAC).
  • Participate in architecture reviews and security assessments.
  • Implement automated identity provisioning processes.
  • Ensure secure and timely deprovisioning of accounts and access rights upon termination or role change.
  • Guarantee full removal of privileged access when no longer required.
  • Prevent orphan, dormant, or shared accounts.
  • Ensure compliance with Joiner/Mover/Leaver lifecycle controls.
  • Perform regular reconciliation between IAM/PAM systems and target systems.
  • Ensure daily operational support of PAM and IAM platforms.
  • Monitor solution usage, privileged session activities, and access patterns.
  • Analyse usage reports and detect anomalies or misuse.
  • Ensure proper use of privileged access according to internal policies.
  • Manage session recordings, password vaulting, and approval workflows.
  • Produce periodic reports on access usage, privileged account activity, and compliance indicators.
  • Support internal and external audits with usage evidence and logs.
  • Handle incidents, service requests, and problem management.
  • Perform upgrades, patches, and system hardening.
  • Enforce least privilege and segregation of duties principles.
  • Ensure compliance with internal security policies and regulatory frameworks.
  • Conduct periodic access reviews and certifications.
  • Participate in risk assessments and remediation plans.
  • Monitor and remediate security vulnerabilities.
  • Identify automation opportunities to reduce manual access management.
  • Improve provisioning and deprovisioning processes.
  • Strengthen monitoring and access governance maturity.
  • Stay up to date with emerging cybersecurity threats and technologies.
  • Manage projects/procurements related to the field of expertise.
  • Prepare calls for tender (definition of terms of reference) and participate in the selection process.
  • Follow-up contract performance (deadlines, specifications, expenditure, etc.).
  • Follow-up sub-contracted staff: work programme, workload, work organisation, schedules, priorities, review of deliverables.
  • Ensure contract performance and fulfillment of reporting procedures when contracts are used during the implementation of projects.
  • Actively participate and contribute in regular and ad-hoc meetings and liaison with team, departmental and institutional colleagues as directed.

Profile

  • Completed university studies of at least three years attested by a diploma in Information Technology, Computer Science, Cybersecurity, Engineering, or a related discipline, or an equivalent level of professional experience.
  • Proven senior-level professional technical experience in security operations, access management, or secure system administration within complex IT environments.
  • Demonstrated hands-on experience with:
  • Privileged Access Management (PAM) and Identity Access Management (IAM) solutions.
  • Access rights analysis and review across applications and infrastructures.
  • Secure IT and local system administration with a strong security focus.
  • Experience in identity and access governance, role-based access control, and accreditation processes is a strong asset.
  • Proven experience in project implementation and follow-up, as well as in the coordination of external suppliers and service providers.
  • Strong analytical skills, with the ability to understand and assess complex IT architectures and access models.
  • Hands-on and methodical approach to security operations, including the ability to translate governance requirements into practical technical controls.
  • Ability to manage sensitive and privileged information with a high level of integrity and discretion.
  • Strong organisational skills and the ability to manage multiple priorities in a structured way.
  • Clear and effective communication skills, enabling interaction with technical experts, application owners, auditors, and management.
  • Ability to work effectively in a multicultural and international environment.
  • Excellent knowledge of English (main working language).
  • Strong drafting and analytical skills combined with sound judgement.
  • Strong service attitude.
  • Flexible team player.
  • Professional certifications in IT Security are considered strong assets.
  • Experience of working in a team in multi-disciplinary and multi-cultural environment is a strong asset.
  • Experience in working with or within other EU institutions is a strong asset.
  • An existing or previous security clearance for SECRET UE/EU SECRET is a strong asset.

How to apply

View the full assignment text and application details once your tailored application is ready.

Order a tailored application to view the full assignment and application details.

More context, less searching.

You get enough context to judge whether this job is relevant. The full brief, client details and next steps stay available inside the app.