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AntwerpOn site40 hours/week<3months
You will work as a Customer Service Team Leader in a team at a financial organization.
What you do
- You are the point of contact for your team and support them where necessary, from coaching to providing development opportunities.
- You closely monitor results and produce the necessary analyses and reports.
- You are jointly responsible for the recruitment of your team, from onboarding to ongoing follow-up and potential offboarding discussions.
- Together with a colleague Team Leader, you are the point of contact for various parties.
- You contribute to thinking about processes and quality objectives.
What they ask
- A bachelor's or master's degree.
- At least 4 years of experience as a Team Leader within Customer Service.
- Fluent in Dutch, English, and French.
- Excellent knowledge of Microsoft Word, Excel, and PowerPoint.
Preferences.
- Knowledge of Adobe or ERP is a big plus.
Profile
- You are a dynamic, open, and people-oriented person.
- You work independently and well in a team.
- You report accurately.
- You work precisely, always with an eye for your team.
How to apply
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