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Customer Service Representative

South HollandHybrid32 hours/week<3months

In this role, you will play a crucial part in the healthcare process, ensuring that medication arrives on time at pharmacies and hospitals. You are a versatile individual who can switch quickly and work effortlessly with various systems.

What you do

  • First point of contact for customers (pharmacies, hospitals, doctors) via phone.
  • Answering questions about orders.
  • Correctly processing orders.
  • Ensuring all necessary documents, such as medical declarations, are in order.
  • Processing returns.
  • After further training and for more challenge: debtor management and setting up the customer card.

What they ask

  • Minimum of one year of experience in a customer service role.
  • Proficient with MS Office.
  • Experience with Microsoft Dynamics AX, Dynamics 365, and/or Navision is a plus.
  • Analytical thinking skills.
  • Proactive attitude.

Profile

  • Affinity with healthcare or pharmacy and eager to learn more in this sector.
  • Enjoys customer contact and helping others.
  • Strong telephone skills: good listening and quick problem-solving.
  • Likes order and has a keen eye for detail in administrative work.

How to apply

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