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Key Account Manager
AntwerpHybridHours negotiable<3months
An established company, active in the FMCG sector, is looking for an experienced Key Account Manager.
- The client has a strong portfolio of established and growing brands and combines a rich history with an entrepreneurial mindset.
- The organization is characterized by a flat structure, short decision lines, and a strong focus on collaboration, innovation, and commercial growth.
- Within this dynamic environment, you will have the opportunity to make a direct impact on commercial performance, strategic customer relationships, and the further development of the brand portfolio.
What you will do.
- Responsibility for managing and further developing strategic retail accounts within the top 3 retailers in the region.
- Ensuring the continuity of commercial activities while actively identifying and realizing new growth opportunities.
- Combining strategic account management with a pronounced hands-on approach.
- Quickly gaining insight into the organization, the customer portfolio, and commercial priorities based on your FMCG experience.
- Acting as a full-fledged business partner for both external customers and the internal organization, translating commercial opportunities into concrete results.
Your responsibilities.
- Strategic account management:
- Managing, maintaining, and further developing strategic customer relationships with the top 3 retailers in the region.
- Ensuring the continuity of existing commercial partnerships.
- Developing, monitoring, and adjusting annual account plans.
- Identifying commercial growth opportunities within existing customers, including portfolio expansion, volume growth, and new initiatives.
- Preparing and leading commercial customer meetings and business reviews.
- Commercial negotiations and results orientation:
- Independently conducting commercial negotiations regarding prices, volumes, promotions, assortment, and commercial investments.
- Monitoring revenue, margins, profitability, and commercial objectives.
- Analyzing commercial results, forecasts, and market developments.
- Translating insights and sales data into targeted commercial action plans.
- Proactively signaling commercial risks and opportunities.
- Business development and market development:
- Detecting new business opportunities within existing customer relationships.
- Contributing to product introductions, innovations, and the further development of the brand portfolio.
- Critically evaluating existing commercial processes and identifying improvement opportunities.
- Taking initiative to further strengthen the organization's market position and commercial effectiveness.
- Internal collaboration and stakeholder management:
- Collaborating closely with sales, marketing, supply chain, and other internal stakeholders.
- Ensuring an efficient translation of commercial agreements into concrete operational actions.
- Coordinating promotional activities, customer plans, and commercial initiatives.
- Building strong relationships with key decision-makers, both internal and external.
- Acting as a connecting and results-oriented commercial partner.
Profile
- Experience and expertise:
- At least 5 to 8 years of relevant experience as a Key Account Manager within the FMCG sector.
- Demonstrable experience with strategic account management at major retailers in the region, preferably with several of these retailers.
- Strong expertise in commercial negotiations, annual contracts, pricing, promotions, and assortment management.
- Thorough knowledge of the retail market and its commercial dynamics.
- Experience with revenue and margin management, forecasting, and commercial performance analyses.
- Experience in an interim management context is a significant asset.
- Personal competencies:
- Strong commercial insight, combined with a strategic and analytical mindset.
- Excellent negotiation skills and the ability to maintain sustainable customer relationships.
- An entrepreneurial, pragmatic, and distinctly hands-on work style.
- Ability to quickly gain insight into new organizations and commercial challenges.
- Working independently, structured, and results-oriented.
- Strong communication skills and the ability to connect various stakeholders.
- Flexibility, adaptability, and a strong sense of ownership.
- Languages and education:
- Master's degree or equivalent by experience.
- Excellent knowledge of both Dutch and French is essential.
Practical
- This assignment offers the opportunity to apply your commercial expertise within an established company with strong brands and clear growth ambitions.
- You will enter an entrepreneurial environment where initiative, autonomy, and results-orientation are central.
- The assignment offers a strategically important commercial responsibility within the retail market.
- Direct impact on customer relationships, commercial results, and business growth.
- A dynamic work environment with short decision lines.
- Close collaboration with various internal stakeholders.
- Room to realize concrete improvements and commercial initiatives based on your expertise.
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