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Process Manager Integration and Participation

OverijsselHybrid32 hours/week3-6months

A government organization is committed to connection and good cooperation with its residents and partners. Since 2021, the new integration law has been introduced, aiming for status holders to become part of Dutch society as quickly as possible, dually (combination of language and participation) and tailored, preferably through paid work or other forms of participation. The responsibility for successful integration has largely shifted to municipalities.

The process manager of the Integration, Participation and Work (IPA) team is central to the implementation of this law and manages the integration process, which lasts a maximum of 3 years. The IPA team ensures that status holders start the mandatory integration process and participation. The team's focus is on work, integration, and participation, including guidance towards work and participation.

The Income Support department ensures that the client's financial situation does not hinder work, reintegration, and participation. The Social District Team contributes to removing barriers that hinder integration, participation, and work.

What you will do.

  • Be the substantive point of contact for process managers
  • Be a sounding board for process managers regarding casework
  • Monitor the quality of service delivery
  • Maintain contacts with various chain partners/organizations
  • Identify developments and needs
  • Have an advisory role towards team coordinators and team leader
  • Provide support in word and writing for questions regarding Integration

Profile

  • Extensive work experience within the Social Domain
  • Several years of experience with both the Integration Act (NWI2021) and the Participation Act
  • Affinity with the specific target group and recognizing cultural differences
  • Familiar with working in a municipal/administrative environment
  • Thinks and acts from possibilities and opportunities
  • Good listening and questioning skills
  • Knows how to make contact if the conversation partner does not master the language well
  • Work experience in the role of Process Manager or Integration Consultant
  • Extensive experience in guiding status holders towards work and participation
  • Proficiency in Dutch and English
  • Acting at HBO (higher professional education) level
  • Experience with the computer system "de Suite voor het Sociaal Domein"

What they ask

  • Minimum 4 years of demonstrable work experience in the past 8 years as a Process Manager or (Participation) Integration Consultant at a government organization
  • Minimum 2 years of demonstrable work experience with executive and managerial activities within the new Integration Act (NWI2021) and the Participation Act, explicitly detailed in the work experience
  • Demonstrably completed education at a minimum HBO bachelor level
  • Demonstrable work experience in guiding and advising other process managers in the field of Participation/Integration at a government organization, explicitly detailed in the work experience
  • Agreement with the stated secondment conditions
  • Certificate of Conduct (VOG)
  • Confidentiality Agreement
  • European Single Procurement Document (ESPD)
  • If personnel are made available, registration in the trade register as a company that makes personnel available (in accordance with Waadi)
  • Social Return (SROI) obligation for awarded assignments higher than €400,000 within the DAS of the Talentenregio

Wishes.

  • Demonstrable work experience with Suite and Suwinet, explicitly detailed in the work experience
  • Minimum 2 years of demonstrable work experience in guiding and advising other process managers in the field of Participation/Integration at a government organization, explicitly detailed in the work experience
  • Demonstrable work experience with the social map of the region
  • Minimum 6 years of demonstrable work experience as a process manager, integration consultant or participation integration consultant
  • Demonstrable proficiency in Dutch and English, detailed

Competencies.

  • Flexibility
  • Stress resistance
  • Cultural sensitivity
  • Communication skills
  • Organizational sensitivity

How to apply

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