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Walloon BrabantHybrid19 hours/week<3months
This assignment involves a replacement contract within a hospital group. You will work at different sites with variable hours, including weekends and public holidays.
What you will do.
- Encode, validate, and collect patient consultation fees
- Manage patient appointments (give, cancel, reschedule)
- Guide patients to their consultation
- Perform daily billing for consultations
- Guide and inform patients
- Validate parking tickets
- Optimally manage parking barriers in collaboration with maintenance services and executive management
- Manage the fire alarm center in collaboration with internal services according to procedure
- Answer and guide patients by phone
- Manage internal communications
- Manage keys and access to the operating block: keep registers up to date
- Ensure telephone directories and on-call schedules are updated
- Manage photocopies and the creation of consultation sheets
- Inform patients about rescheduled appointments according to doctors' wishes
- Guide patients according to their request (services, sites...)
Profile
- You hold a CESS diploma
- Experience in a similar role is an asset
- You have good listening skills and strong communication
- You are familiar with reception techniques
- You are organized and solution-oriented
- You are flexible, available
- You are resistant to stress
- You appreciate patient contact and show patience towards confused individuals
- You are comfortable on the phone
How to apply
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