For a growing organization active in HR and payroll solutions, we are looking for a Customer Onboarding Consultant. In this versatile role, you combine customer contact, consultancy, training, and payroll knowledge. You help customers successfully get started with innovative HR and payroll software and contribute to optimal service delivery.
What you will do. As a Customer Onboarding Consultant, you guide new customers through their entire implementation and training process. You ensure that they can quickly and efficiently start using the HR and payroll software.
- Guide new customers during their onboarding process.
- Analyze customer needs and translate them into efficient software configuration.
- Provide training and workshops on HR and payroll applications.
- Support and advise customers on questions regarding software usage.
- Share your expertise with colleagues through internal training and knowledge transfer.
- Actively contribute to the further development of internal expertise.
- Identify optimizations and improvements within HR and payroll processes.
Profile
You combine a passion for payroll and social legislation with strong communication skills. You enjoy guiding customers and transferring knowledge.
- Possesses a bachelor's degree or relevant experience in payroll, HR, or a social secretariat.
- Interest in social legislation, payroll administration, and HR software.
- Enjoys giving training and can easily transfer knowledge.
- Works customer-oriented and builds strong relationships.
- Can work accurately, structured, and independently.
- Is analytically strong and thinks solution-oriented.
- Takes initiative and constantly seeks improvements.
- Has experience within payroll or HR processes. Experience within the public sector is a strong asset.
How to apply
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