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Customer Service Representative

North HollandOn siteHours negotiable<3months

You will be part of a young, friendly, and motivated team within a jewelry brand. This role is on an on-call basis and can be combined with studies, for example.

What you will do.

  • Provide personal customer service to potential and existing customers
  • Assist customers in determining their needs with a commercial mindset
  • Process placed orders
  • Proactively prevent complaints and resolve them if they arise
  • Contribute to improving the customer experience
  • Collaborate with the production and logistics teams to optimize the customer experience

Profile

  • MBO+ working and thinking level (equivalent to a higher vocational education)
  • Experience in customer service is a plus
  • Problem-solving skills
  • Commercially oriented
  • Available at least 2 days per week
  • Willingness to work irregular hours during busy periods, including evenings
  • Willingness to work 1-2 weekend days per month

How to apply

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