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Customer Service Representative with technical knowledge

Flemish BrabantHybrid38 hours/week<3months

You will work across various sectors on projects lasting 3 to 12 months.

  • The first project is 3 months long, as a Customer Service Representative with technical knowledge at an organization in the construction sector.
  • After this project, a smooth transition to a next assignment at another company is ensured.

What you do

  • Act as the first point of contact and internal ambassador for customers.
  • Ensure a smooth and efficient process from inquiry to order.
  • Provide accurate administrative support and high data quality in all systems.
  • Supply customers with correct and complete information for efficient and error-free order processing.
  • Manage customer requests, quotes, orders, returns, and credit notes with a service-oriented and solution-driven approach.
  • Ensure strong financial follow-up by supporting invoicing and tracking relevant documentation.

What they ask

  • Bachelor's or Master's degree, possibly supplemented with relevant experience.
  • Fluent in Dutch, French, and English. Knowledge of other languages is a plus.
  • Proficiency in MS Office.
  • Interest in project-based work and the challenge of taking on varied tasks in different environments.
  • Commitment, passion, and strong communication skills.
  • Customer-friendly and flexible mindset.
  • Skills in developing performance indicators.
  • Skills in controlling the application of procedures.
  • Skills in proposing improvement trajectories.
  • Skills in coordinating a team.
  • Skills in defining a customer relationship strategy.

How to apply

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