We are looking for a UX Writer / Content Designer to scale the core app experience for a growing digital marketplace. You will work closely with Product and Content teams to turn complex product flows into intuitive interface microcopy, and partner with the Localization team to establish AI-assisted localization workflows to optimize digital performance. This is a UX Copywriting & Content Design role within a digital product team – it is NOT a marketing content creation or social media management role.
What you will do.
- End-to-End microcopy delivery: Write, iterate, and refine clear, user-centric copy for app and web interfaces, including onboarding flows, conversion funnels, forms, and notifications.
- Brand & tone governance: Develop UX copy guidelines to scale voice consistency, accessibility standards, and high usability across all digital surfaces.
- Quality assurance setup: Help establish content QA processes to ensure UX integrity without adding manual overhead. Help refine brand guidelines around UX copy and experience.
- AI-assisted workflows that support localization: Partner with the Head of Localization to establish and document an interim, AI-assisted translation workflow for new market launches.
What they ask
- Conversion & experience impact: Develop and work on a KPI framework to track consumer experience, optimize digital product touchpoints, and improve conversion metrics.
Profile
- Native-level English: Flawless written and verbal communication with deep empathy for microcopy nuances and user experience.
- Extensive UX experience: 7 to 10+ years of experience (minimum 8+ years preferred) as a UX Writer, Content Designer, or Product Copywriter on digital products, SaaS tools, or e-commerce marketplaces.
- Cross-functional collaboration: Daily hands-on experience working alongside product, engineering, and UX design squads using tools like Figma and Miro.
- AI & Localization expertise: Proven experience with AI copywriting tools, prompt engineering, and working with multilingual content architectures or string management tools.
- Education: Bachelor’s Degree or equivalent practical experience.
How to apply
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