An experienced Technical Business Consultant is sought to join a dynamic transformation program focused on modernizing and redesigning the OSS provisioning and inventory landscape for HFC and FTTH products. In this role, you will act as a bridge between business and technology, helping to shape future-proof solutions and ensuring successful delivery from concept through implementation.
You will work closely with product teams, architects, business stakeholders, and delivery partners to translate complex business requirements into clear technical solutions and actionable plans.
What you do
- Translate business needs into clear and structured technical documentation.
- Perform requirements gathering, impact analysis, and solution assessments.
- Analyze existing processes, systems, and tools and identify improvement opportunities.
- Develop conceptual solution designs and support strategic decision-making.
- Support the redesign of OSS provisioning and inventory systems.
- Work across HFC and FTTH product domains.
- Help create scalable and future-ready operational support solutions.
- Follow initiatives from initial concept through deployment and go-live.
- Define acceptance criteria and validate end-to-end solutions.
- Monitor value realization and implementation outcomes.
- Support change management and business adoption activities.
- Collaborate with business teams, architects, IT teams, and external delivery partners.
- Facilitate alignment between business objectives and technical execution.
- Contribute to roadmap planning, business cases, and product strategy discussions.
- Maintain process, functional, and solution documentation.
- Support knowledge management and continuous improvement initiatives.
- Deliver clear recommendations and analysis for operational and strategic decisions.
What they ask
- 5-7 years of experience as a Technical Business Consultant, Functional Analyst, Business Analyst, or Solution Analyst.
- Strong expertise in Process Modelling, Process Management, Requirements Analysis, Technical Documentation, Business Analysis, and Stakeholder Management.
- Technical knowledge of REST APIs, SOAP APIs, Swagger/OpenAPI Documentation, and System Integrations.
- Experience with Netcracker products, OSS/BSS environments, Telecom provisioning and inventory systems, COTS and custom-built applications.
- Strong analytical and conceptual problem-solving abilities.
- Excellent communication and stakeholder management skills.
- Comfortable operating in complex technical and business environments.
Nice to have.
- Telecom experience.
- FTTH or HFC environments.
- OSS/BSS transformation programs.
- GCP knowledge.
- Offshore team collaboration.
- Agile delivery environments.
- Jira / Confluence.
Profile
- Strong communicator who can bridge business and technology.
- Analytical thinker capable of transforming complexity into clear solutions.
- Comfortable working with stakeholders at multiple levels.
- Able to work independently and proactively drive outcomes.
- Team player who can collaborate across large transformation programs.
How to apply
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