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Contract Manager

GroningenHybrid38 hours/week<3months

You ensure that maintenance contracts are successfully executed and that clients can rely on optimally performing buildings and installations.

Thanks to your knowledge of technology, maintenance, and finance, schools, healthcare institutions, government buildings, and other utility environments continue to function safely, sustainably, and future-proof.
You are given ample space to manage your contracts in your own way.
You are responsible for the quality of service, financial results, and customer satisfaction.
You are an important sparring partner for both clients and colleagues and are given the freedom to independently address improvements and opportunities.
You work closely with contract coordinators, work planners, service technicians, suppliers, and clients.
Together, you ensure that contractual agreements are met and opportunities are seized.

What you do

Responsible for one or more integrated maintenance contracts with leading clients within government, healthcare, education, and utilities.
The connecting link between clients and execution.
Responsible for achieving contract objectives in terms of quality, safety, planning, customer satisfaction, and financial results.
Managing contract coordinators, work planners, and service technicians.
Maintaining intensive contact with clients, suppliers, and subcontractors.
Regularly present on-site, contributing ideas for improvements, and translating client questions into suitable solutions.
Advising clients on maintenance strategies, sustainability, and investments.
Translating technical issues into practical and financially sound solutions.
Identifying commercial opportunities, further expanding existing relationships, and actively contributing to the growth of the branch.

Experienced professional within technical services who effortlessly switches between technology, finance, and client relationships.
Maintaining an overview within complex maintenance contracts and successfully connecting the interests of clients, suppliers, and internal teams.
Combining entrepreneurship with a results-oriented approach.
Strong in achieving contract objectives in terms of quality, safety, customer satisfaction, and financial return.
Coaching leadership style to motivate people and develop teams.
Affinity with building-related installations, asset management, maintenance strategies, and making real estate more sustainable.

What they ask

HBO (higher professional education) work and thinking level, preferably in Installation Technology, Mechanical Engineering, Electrical Engineering, or Technical Business Administration.
Several years of experience as a Contract Manager, Project Leader, or Service Manager within technical services.
Experience with integrated maintenance contracts and building-related installations.
Knowledge of NEN 2767, Multi-Year Maintenance Plans (MJOP/MJOB), asset management, and maintenance budgets.
Strong financial insight and experience with contract and budget management.
Coaching leadership and the ability to develop teams.
Entrepreneurship, results-orientation, and excellent communication skills.

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