Customer Service Representative

• You are the first point of contact for customers, both by phone and email.
• You are responsible for tracking orders from A to Z.
• You handle invoicing.
• You assist customers with their orders and follow up on any complaints.

What they ask

• Interest in learning or further developing your current expertise.
• Seeking challenge and variety.
• A bachelor's or master's degree, possibly supplemented with relevant experience.
• Fluent knowledge of Dutch, French, and English; knowledge of other languages is a plus.
• Proficiency in MS Office.
• Interest in project-based work and enjoying taking on diverse tasks in different environments.
• Commitment, passion, and excellent communication skills.
• A customer-friendly and flexible mindset.

• Professional, open, and personal approach.
• Company car with fuel card.
• Comprehensive salary package with numerous extra-legal benefits such as net expense allowance, meal vouchers, mobile phone subscription, group and hospitalization insurance.
• Permanent contract offering career development opportunities.
• Open feedback culture with personal on-project follow-up.
• Variable workplace at various client locations or from the organization's offices.
• Wide range of training and growth opportunities.
• Regular contact with colleagues through many events such as summer and winter drinks, a kick-off, and team building.