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West FlandersOn site36 hours/week<3months
The mobile consultant supports offices within an assigned region during temporary absences, increased workload, or other operational needs. You temporarily take on the agreed consultant tasks, integrate into the existing office operations, and align priorities with the office manager or regional manager.
What you will do.
- Temporarily and flexibly take on agreed consultant tasks where support is needed.
- At the start, align priorities and points of attention, and afterwards ensure a clear handover of files, agreements, and outstanding actions.
- Receive, inform, and guide new domestic helpers and clients during their onboarding.
- Contribute to a qualitative and sustainable match and correctly follow up on planning within local agreements.
- Carefully monitor performance, attendance, illness, absences, and changes, and share points of attention in a timely manner.
- Professionally handle customer questions and support domestic helpers with respect for their individual situation.
- Correctly process personnel data, performance, documents, and payroll administration according to applicable agreements and procedures.
- Correctly apply internal guidelines, administrative processes, and relevant regulations.
- Collaborate constructively with changing teams, provide feedback, and contribute to stable service delivery.
Profile
- You are proficient in Dutch, French, and English.
- You quickly feel at home in a new environment and are energized by variety.
- You easily build trust, bring structure, and remain professional when workplaces, priorities, or circumstances change.
- You are flexible and can easily travel to the various offices within the assigned region.
- You work independently within the agreed assignment and coordinate or escalate in a timely manner when necessary.
- You communicate clearly and respectfully and process data, documents and files accurately.
- Discretion, reliability, and a sense of responsibility are self-evident to you.
- You constructively handle changing teams, priorities, and local work agreements.
Your Key Qualities and Skills.
- Adaptability: You quickly integrate into different offices, teams, systems, and local agreements.
- Customer and solution-oriented: You understand questions and seek practical solutions within the agreed framework.
- Organization and priorities: You quickly create an overview and execute the agreed support in a structured manner.
- Communication and handover: You communicate clearly and document relevant information concisely, correctly, and usefully.
Knowledge and education.
- Secondary/higher education or equivalent by experience
- Knowledge of or willingness to learn about the service voucher system, social legislation, internal procedures, and the rights and obligations of clients and domestic helpers
- Good digital skills and the ability to quickly master new systems
Experience.
- Experience as a consultant or a similar role is an added value
- Relevant experience in a customer-oriented, administrative, or social context
How to apply
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