A government organization is building a strong foundation for young people and families. The organization works with local teams that provide support close to families, visible in the neighborhood, and connected with education, care, welfare, and other partners. The local teams are in a phase of setup, development, and further embedding. For the teams to function well, various components of operational management must be organized coherently.
This includes housing, facilities, workplaces, ICT, systems, accounts and authorizations, administrative support, privacy, information provision, accessibility, and other supporting processes. The project leader ensures that the organizational and operational preconditions for the local teams are set up and further developed in a timely, careful, and workable manner. The project leader translates the ambitions and needs of the local teams into concrete actions, working agreements, plans, and improvement proposals.
The assignment has a broad and dynamic character. The project leader is expected to identify additional operational management issues early, create coherence, and propose and organize a practical approach. The intended result is that operational management is demonstrably further set up and improved, and where possible, embedded.
What you do
- Contribute to a suitable and workable setup of the locations and facilities of the local teams
- Coordinate the necessary resources, applications, accounts, roles, and access rights and ensure that bottlenecks are resolved in a timely manner
- Organize and improve agreements regarding administration, registration, accessibility, information exchange, privacy, archiving, and other supporting processes
- Provide an overview of activities, dependencies, actions, risks, and decision points and report on these periodically
- Connect involved parties and ensure clear agreements on roles, responsibilities
- Document and transfer realized agreements and working methods, where possible, to the responsible organizational units
- Proactively address additional operational management issues related to the setup, development, or embedding of the local teams
Profile
- You execute the assignment independently within the agreed frameworks and regularly coordinate the approach, progress, and priorities with the local teams' quartermaster.
- Necessary decision-making and escalations are submitted to the quartermaster in a timely manner.
- You work closely with the local teams' quartermaster, the team managers of the local teams, local team members, the staff of the relevant department, and involved supporting departments.
- The project leader manages the coherence, progress, and realization of the operational management task, but does not take over structural line responsibilities from the quartermaster, team managers, or supporting departments.
- The contractor participates in regular work meetings.
- The contractor reports to the client or a manager.
- Work is performed in a team context.
What they ask
- Minimum 3 years of demonstrable work experience in the past 8 years as a project leader, project manager, and/or operational management advisor within a government or public organization
- Demonstrable work experience with setting up, improving, and/or implementing operational management processes within the social domain
- Demonstrable work experience with project-based steering, where the candidate was responsible for monitoring actions, dependencies, risks, bottlenecks, and/or decision points
Preferences.
- Demonstrable work experience with setting up, developing, and/or improving operational management around local teams and/or neighborhood teams
- Demonstrable work experience with project-based management of operational management issues, including monitoring planning, progress, risks, dependencies
- Demonstrable work experience with multiple operational management themes, including housing/facilities, ICT/systems, administration, privacy, and/or supporting work processes
- Demonstrable work experience with stakeholder management and aligning/collaborating with various stakeholders, such as quartermasters, team managers, executive professionals, and internal supporting departments
- Demonstrable work experience within a municipal organization or comparable public organization, preferably within the social domain and/or in relation to local or neighborhood teams
- A personal motivation letter, addressing suitability for the assignment, specific relevant experience, and motivation for this assignment
Competencies.
- Initiative and ownership: does not wait, identifies what is needed, and takes appropriate actions independently
- Organizing and planning: creates overview, sets priorities, and monitors follow-up
- Results-oriented: translates issues into practical solutions and ensures actions are completed
- Problem-solving ability: quickly analyzes bottlenecks and proposes feasible solutions
- Collaboration and connecting: easily switches between different levels, interests
- Environmental awareness: understands the organizational context and takes administrative and organizational relationships into account
- Communication skills: communicates clearly, makes agreements concrete, and addresses stakeholders on progress
- Flexibility: adapts to changes and unexpected issues without losing sight of coherence and results
- Diligence: works accurately with processes, information, authorizations, privacy
How to apply
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