Information Provision Employee

• You actively assist in planning, setting up, and maintaining the smooth operation of our IT systems.
• You create accounts, grant colleagues secure access to the appropriate programs, and assist them directly with questions or their use.
• You issue hardware such as phones, laptops, and tablets.
• You accurately keep track of IT equipment and software licenses we have in-house, those that have been issued, and you arrange requests, maintenance, or replacement with our IT suppliers.
• You manage network connections, verify that ordered IT services are delivered correctly, and approve them.
• You contribute to future planning and assist in drafting and updating plans for our IT provisions.
• You provide colleagues and managers, both solicited and unsolicited, with useful advice on how we can improve our IT and daily work processes.
• You are the fixed contact person for our IT suppliers, you assist in launching new IT projects, and you manage information on our internal employee portal (intranet).
• You report to the department head.
• In case of absence, you take over their duties.

What they ask

• You have a completed ICT education at a minimum MBO-4 level and demonstrable experience with information systems.
• You have already gained relevant work experience in IT management or information provision.
• You understand how work processes operate within an organization and are good at translating user wishes into clear IT solutions.
• You are strongly analytical: you quickly identify problems and can propose practical solutions.
• You are very helpful, strong in communication, and easily establish contact with all types of colleagues.
• You can explain complex IT matters in an easy, clear, and concise manner, both in conversation and in writing.

• A security screening (VGB) is part of the application process.
• It is necessary that, as a civilian applicant, you have Dutch nationality.
• Providing a Certificate of Conduct (VOG) is a condition for appointment. Additionally, a security screening and reference check may be part of the selection procedure. This involves a background check on, among other things, criminal records and financial matters, which takes an average of 8 weeks.
• In accordance with internal procedures, employees with an employment contract with the organization are considered first. If it turns out that no suitable internal candidate can be selected, external interested parties will be considered.