Sales Support

• Assist the sales team in managing daily sales activities and customer inquiries.
• Prepare and process sales orders, quotes, and contracts.
• Maintain accurate and up-to-date sales records and databases.
• Serve as point of contact between the sales team, customers, and other departments such as marketing and logistics.
• Coordinate with internal teams to ensure timely delivery of products and services.
• Generate sales reports, track sales performance, and update management on sales targets.
• Maintain accurate records of client communications, orders, and returns.
• Provide a point of contact for all customers seeking quotations, information on products, or order updates.
• Optimize the commercial performance of the business in conjunction with the wider commercial team.
• Identify key trends, opportunities, and risks for the business.
• Identify new business targets and key accounts.
• Gain commitment and trust to work in partnership with clients.
• Provide market information feedback to the Marketing and Product Development departments directly and via CRM system.
• Ensure a smooth and timely sales process, including the return of quotations, order acknowledgements, and production information.
• Accurate pricing to maximize profitability in conjunction with the estimating department.
• As part of the team, be responsible for onboarding and helping all new and existing members of the commercial team.

What they ask

• Minimum 2-3 years of work experience in a Sales Support role within manufacturing or a similar field.
• MBO+ working level.
• Experience using ERP, MRP, or SAP systems is essential.
• Strong Dutch and English language skills. German, French, or Spanish language skills would be desirable.
• High level of accuracy and attention to detail.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Experience with CRM software.
• Excellent communication and interpersonal skills.
• Customer-focused while able to balance multiple stakeholders.