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North HollandHybrid34 hours/week<3months
As a housing consultant, you are the face in the neighborhood. You know the residents, understand what is happening, and effortlessly liaise with partners such as municipalities, police, and care organizations. You tackle complex housing issues with courage, warmth, and decisiveness.
What you will do.
- You are the connecting link between residents, institutions, and external collaboration partners.
- You look beyond just the report and investigate what is needed to sustainably improve the situation.
- You deal with themes such as liveability, safety, housing fraud, and nuisance.
- You are a skilled communicator, knowing when to listen, when to intervene, and how to tactfully bring different interests together.
Responsibilities.
- Housing fraud: signaling, investigating, and handling reports.
- Nuisance situations: actively addressing nuisance and working towards a pleasant living environment.
- Resident contact: actively maintaining contact with residents, resident committees, and resident groups.
- Stakeholder management: liaising with externally involved parties such as municipalities, police, care institutions, and other aid organizations.
- Contributing to sustainable solutions for tenants and their living environment.
Profile
- Socially strong, able to stand firm, and maintain an overview in complex situations.
- Good communication skills, both verbal and written.
- Empathy and the ability to switch between different levels.
- A proactive and independent work attitude.
- A flexible attitude and willingness to travel within the region.
- Courage and decisiveness in discussions where interests may clash.
What they ask
- A relevant HBO (higher professional education) degree OR demonstrable knowledge and experience within the housing corporation sector.
- Experience with liveability issues, nuisance situations, or social management is a strong advantage.
How to apply
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