This healthcare organization actively works every day to help as many people as possible hear better and improve their lives. They are committed to providing personalized solutions that perfectly adapt to their clients' lifestyles. The organization is part of a global provider of hearing solutions. They are known for their personal approach, both towards clients and employees, and are committed to providing an excellent working environment.
What you do
As a coordinator, you and your audiologist colleague lead a hearing center and are the trusted face for clients. You are a good listener, with a positive attitude and a realistic view, as hearing impairment is not only a physical problem but also a social and emotional one. The coordinator's tasks are very varied:
- Welcoming and guiding clients.
- Managing the administration of the hearing center.
- Supporting the audiologist by managing the phone and your colleague's agenda.
- Managing client files.
- Being responsible for invoicing and following up on files with various health insurance companies.
- Providing support for hearing tests, cleaning, and maintenance of hearing aids.
- Informing and advising clients on products and services.
- Being responsible for order and cleanliness in the agency.
- Placing and following up on orders.
- Playing a social role by making people feel comfortable and helping them feel at home.
Profile
- You are patient-oriented.
- You have strong administrative skills and are not afraid to answer the phone.
- You have a passion for people and know how to build trust.
- You are a team player and can work autonomously.
- You are precise, know how to set priorities, and solve problems.
- You work proactively and have a good dose of initiative.
- You have a positive attitude and a great sense of responsibility.
- You are familiar with MS Office and can quickly become familiar with a new customer relationship management system.
How to apply
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