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Visible on IKONS todayNewPopular
BrusselsHybridHours negotiable<3months
Help an organization embed Microsoft 365 Copilot, Copilot Studio, and AI agents.
- Create the materials, learning experiences, and operational recommendations needed to support adoption.
- Equip “Agent Champions” and the “Agent Lab” to sustain effective use.
What you do
- Develop adoption materials, operational guidance, and recommendations supporting the sustained use of AI agents.
- Train and enable the “Agent Champions” and the “Agent Lab.”
- Facilitate training sessions and office hours for Microsoft 365 Copilot and related tools.
- Support the development and rollout of persona-based scenarios and use cases.
- Execute communication and engagement plans.
- Track adoption metrics, gather user feedback, and turn insights into practical improvements.
- Coach change agents and champions across the customer organization.
- Help foster the cultural changes needed for effective AI and Copilot adoption.
- Contribute to backlog refinement and sprint planning.
- Demonstrate solutions clearly to stakeholders and user groups.
- Support risk management throughout the adoption journey.
What they ask
- 10+ years of relevant professional experience.
- Demonstrated experience delivering Adoption & Change Management or organizational change initiatives.
- Practical experience with Microsoft 365 Copilot and Copilot Studio.
- Experience supporting culture change related to AI, Copilot, or comparable digital transformation programs.
- Ability to develop a high-level digital transformation roadmap.
- Experience driving target operating model adoption and building champion networks.
- Strong facilitation, coaching, communication, and stakeholder-engagement skills.
- Experience with risk management and solution demonstrations.
- Knowledge of adoption frameworks, including the NPSD Framework.
Preferences.
- PROSCI methodology certification is strongly preferred.
How to apply
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