Quality of care goes beyond rules, processes, and reports. This role focuses on understanding what lies behind the figures, signals, and incidents, and translating these insights into meaningful improvements. With a sharp analytical eye, organizational sensitivity, and a connecting approach, you contribute to a safe, learning organization where clients receive the best possible care and employees can perform at their best.
You work at the intersection of quality, safety, data, and organizational development, translating complex issues into concrete solutions to continuously improve care.
What you will do. The Quality department supports and advises on steering, learning, improving, and safeguarding the quality of care. You will deal with complex issues in the field of quality, safety, and management information.
- Analyze data, incidents, trends, and signals from practice and translate these into concrete advice and improvement initiatives.
- Advise managers and directors on quality of care, safety, and process improvement.
- Coordinate and further develop incident reporting and investigation into (serious) incidents and calamities.
- Develop tactical and strategic management information and (incident) reports for the Human & Organization unit.
- Initiate and guide improvement trajectories and projects focused on quality, safety, and efficiency of care.
- Stimulate data-driven learning and improvement within the organization.
- Develop, update, and safeguard policies, processes, and procedures to support the primary process.
Profile
You are an experienced professional who is energized by complex issues in the field of quality, safety, and organizational development.
- Preferably, a completed university degree in quality management, public administration, health sciences, or a comparable field.
- Experience in a similar advisory role in quality, safety, risk management, or organizational development, preferably within healthcare.
- Strong analytical skills and able to quickly get to the core of complex issues.
- Easily navigates between different levels within the organization, from employees to management and executive board.
- Affinity with data, information systems, and management information.
- Maintains overview, sets priorities, and effortlessly switches between strategic, tactical, and operational issues.
How to apply
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