As a Solution Architect, you play a key role in winning new clients for an ICT service provider. You directly translate business requirements into clear IT solutions for operations, focusing on the modern workplace, helpdesk, cloud solutions, and service management. You work intensively with sales, technical specialists, and project managers to develop every part of the offering sharply, feasibly, and convincingly.
You are the point of contact for the client and provide targeted advice on the most suitable solution within the organization's service portfolio.
What you will do.
- Analyzes client needs and translates them into concrete IT solutions.
- Designs the complete solution for outsourcing services, including components such as the workplace, helpdesk, and service management.
- Clearly maps costs and actively contributes to optimizing pricing from the provider's side.
- Provides substantive input for tenders, ensures correct information about the solution, and aligns it with client needs and functional requirements. Convincingly substantiates why this is the best choice for the client.
- Contributes to finding the most suitable solution; the proposal manager processes this input into a complete and convincing offer.
- Receives input from technical teams and translates it into understandable, convincing presentations for management, both internal and external, focusing on making technical content understandable, not on detail level.
- Actively collaborates with internal and external stakeholders to arrive at the most suitable solution for outsourcing services.
Profile
- Minimum of 5 years of experience in an advisory role within an ICT service provider or enterprise environment.
- Broad knowledge of ICT solutions in the areas of cloud solutions, modern workplace, helpdesk, and service management.
- Well-versed in architecture standards and methodologies such as SIAM, TOGAF, ISO 27001, ITIL, XLA, Prince2, and Agile.
- Understands end-user support processes and can translate them into appropriate solutions.
- Experience with (European) tenders, evaluating offers, and the ability to read and interpret contracts is a plus.
- Communicates clearly, easily interacts with different levels, and effortlessly builds a network.
- Strong presentation skills, including towards C-level stakeholders.
- Commercial mindset and a client-oriented approach.
- Azure and Microsoft 365 certifications are a plus.
- Excellent command of the Dutch language, both verbally and in writing.
Practical
- The possibility to work in a hybrid mode.
- Extensive training and career development opportunities, both internal and external.
- An informal and open organizational culture with a focus on collaboration and personal growth.
How to apply
View the full assignment text and application details once your tailored application is ready.
Order a tailored application to view the full assignment and application details.
More context, less searching.
You get enough context to judge whether this job is relevant. The full brief, client details and next steps stay available inside the app.