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North HollandOn site40 hours/week<3months
An organization is looking for an experienced OpenText ECM Consultant to design, implement, customize, and support Enterprise Content Management (ECM) solutions. The role involves collaborating with business stakeholders to understand requirements, deliver scalable ECM solutions, optimize document lifecycle management, and ensure application stability and performance.
What you do
- Design, implement, configure, and support OpenText Enterprise Content Management (ECM) solutions to manage business documents and digital content.
- Configure and customize OpenText Content Suite, Document Management, and workflow solutions based on business requirements.
- Integrate OpenText platforms with SAP, ERP, CRM, and other enterprise applications.
- Develop and maintain workflows, forms, and content governance processes to improve document lifecycle management.
- Implement document retention, records management, compliance, and information governance policies.
- Perform system configuration, upgrades, migrations, patching, and performance optimization activities.
- Collaborate with business stakeholders to gather requirements, analyze business processes, and deliver scalable ECM solutions.
- Troubleshoot application issues, perform root cause analysis, and provide production support to ensure system availability.
- Maintain technical documentation, configuration records, solution designs, and operational procedures.
- Conduct user training and support knowledge transfer to business and technical teams.
- Identify opportunities for continuous improvement, automation, and enhancement of ECM solutions.
What they ask
- Strong hands-on experience with OpenText Content Suite and Enterprise Content Management solutions.
- Knowledge of Archive Center, Document Management, and workflow solutions.
- Experience in system configuration, administration, upgrades, and migrations.
- Experience integrating OpenText platforms with SAP, ERP, CRM, and third-party applications.
- Ability to configure and customize workflows, forms, and document management processes.
- Understanding of enterprise application integration and content exchange.
- Knowledge of document lifecycle management and enterprise content governance.
- Understanding of records management, retention policies, compliance, and information security.
- Experience supporting document archival, retrieval, and controlled access processes.
- Strong analytical and troubleshooting skills.
- Ability to gather business requirements and translate them into effective ECM solutions.
- Experience resolving application issues and supporting production environments.
- Strong communication, documentation, and stakeholder collaboration skills.
- Capable of working independently, collaborating with stakeholders, and ensuring reliable and efficient ECM operations.
What they ask
- OpenText ECM / Content Suite
- OpenText Document Management
- OpenText Archive Center
- Workflow Configuration and Customization
- SAP / ERP / CRM Integration
- Document Lifecycle Management
- Content Governance and Records Management
- System Upgrades, Migration, and Performance Optimization
- Application Troubleshooting and Production Support
- Technical Documentation and User Training
How to apply
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