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BrusselsOn site3 hours/week<3months
This role involves supporting passengers in claiming compensation for delayed or canceled flights. It is a non-sales role focused purely on information sharing, passenger support, and professional representation. You will be part of an on-call team at an airport.
What you will do.
- Respond on short notice: Travel to the airport arrivals area when notified.
- Inform passengers: Distribute informational flyers to passengers of the affected flight and explain how the organization can assist them.
- Be a reassuring presence: Communicate with passengers in a friendly, calm, and professional manner.
- No airport security clearance is required for this role.
Profile
- Residence in the airport's surrounding area.
- Good French language skills (minimum B2 level).
- English or additional languages are a strong advantage.
- Reliable, punctual, and comfortable interacting with the public in a professional manner.
How to apply
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