IT Program Manager

A major public utility organization is looking for an IT Program Manager to lead a large-scale ERP transformation program. The role covers the preparation and management of the European public procurement procedure, the selection of the ERP solution and implementation partner, and the subsequent execution of the transformation.

The assignment also includes the management of other strategic business–IT projects, the implementation of test management standards, change management activities, and close coordination with business stakeholders, key users and the PMO.

What you will do.

• Lead the transformation of the existing SAP ECC environment toward a new ERP solution.
• Define, prepare and manage the European public procurement process for the selection of the future ERP software and implementation partner.
• Manage the ERP transformation program, including migration, transition and business process standardization.
• Coordinate multiple strategic business–IT projects and ensure that key-user requirements are properly identified and integrated.
• Manage project scope, planning, resources, budget, risks, issues and dependencies.
• Establish a comprehensive test management approach based on the organization’s internal testing methodology.
• Organize change management activities in collaboration with business teams and the dedicated Change Management function.
• Ensure appropriate communication, training and support for end users.
• Support the PMO with project status reporting, capacity planning, budget monitoring and schedule management.
• Establish an effective project governance structure and use tools such as Jira and TOPdesk for project tracking.
• Coordinate stakeholders across business, IT, external suppliers and implementation partners.
• Ensure compliance with GDPR, ISO 27001 and NIS2 requirements throughout the assignment.

What they ask

• Extensive experience as an IT Program Manager in large and complex organizations.
• Expert-level experience in IT transformation and large-scale ERP programs.
• Demonstrated experience transitioning from SAP ECC toward SAP S/4HANA or another modern ERP platform.
• Strong experience managing complex ERP migrations, transitions and process-standardization initiatives.
• Proven experience defining and managing European public procurement procedures for the selection of ERP software and system integrators.
• Expert knowledge of SAP ECC and SAP S/4HANA.
• Good functional and technical understanding of alternative ERP solutions such as Microsoft Dynamics or Odoo.
• Strong experience in project and program management methodologies, including Waterfall, Agile and Scrum.
• Expert knowledge of PRINCE2 or equivalent project-management frameworks.
• Experience establishing test strategies and test management processes.
• Strong change-management experience within complex ERP transformation programs.
• Advanced knowledge of BPMN and business-process modelling.
• Experience with Microsoft 365 solutions, including SharePoint, Power Apps and Power Automate.
• Experience with Jira, TOPdesk and structured PMO reporting.
• Excellent stakeholder, supplier and governance management skills.
• Full professional proficiency in French, Dutch and English.